Mercedes-Benz dealerships near me (Santa Rosa, CA)

We ended up buying a similar car from them. It was a 2 1/2 hour car ride from our house to the dealership but well worth it. The staff was very helpful and knowledgeable about the cars, they were friendly and efficient. They made the whole process quick and easy. Would definitely buy from this dealership again for our next purchase. We absolutely love the car.

I sent a message through CarGurus and received two generic responses which I replied to and received no response. I called the dealership and asked if the car was available and if the price listed on CarGurus was accurate. I was told yes to both questions. The next day I visited the dealership and test drove the car. I wanted to pay cash for the car with no trade-in and I declined their extended warranty offer. They gave me a price that was several thousand dollars more than the price I confirmed with them the day before and had been listed on CarGurus. I was told if I wanted that lower price I would have had to come in the day I called. This was a complete waste of my time. For the next week I continued to receive generic emails from this dealership asking me to come take a look at the car as if I hadn't already seen the car.

Melanie was great! Appreciated the experience so much I want to only purchase a vehicle here.

Good communication