Dealerships near me (Medina, NY)

I sent an inquiry through CarGurus to make sure the truck was still available and I received a text shortly after from "Jerry" confirming it was. From there I scheduled a test drive the following afternoon which I confirmed the following morning. I then drove 2.5 hours to the dealership and asked for Jerry when I arrived. I was told that "Jerry" was an AI tool that was used for leads and not a real person, and that the person it was sent to was probably off that day. After seeing my facial expression the salesman called over his team lead that explained to me that the truck wasnt available any longer because someone already put down a deposit on it, but still needed to trade in their current vehicle. He said I could still test drive the truck and put a deposit down just in case the other person backed out. I asked why nobody called me because I did submit a pre-approval request. No response. After I left frustrated they still ran my credit after I told them I was no longer interested.

Junk on the lot and no one around to talk to. Pricing appears to be inflated on a great deal of auction aquired vehicles which should've been wholesaled.

Kyler at Howell dealership was very helpful. He was willing to work with us making a two and a half hour drive to look at this truck. We ended up buying it! I know that I’m going to love running around town is this beautiful truck. Thank you Howell motors.

I plan on buying the Mini once I get the money. They’re working with me on the estimate and final pricing with my trade. It was a great experience, and I highly recommend them.

friendly, courteous, helpful.