Dealerships near me (Marshall, VA)

Great experience, wonderful staff

I scheduled a test drive, when I arrived, they said the car was out for State Inspection and wouldn't be back for 45 minutes. I went for lunch, they called and said the car failed inspection and wouldn't be available that day. At this point I was no longer interested in the car.

I almost bought at another dealer until their pushiness turned me off. I returned to Koons Kia. They treated me right. The battery was as old as the car and gave me trouble. They immediately diagnosed the problem and replaced it. I would definitely recommend Kal and the folks who handled my purchase.

Their price was fair, negotiation was fair but Jesus Christ their communication was horrendous. I spoke to many different people over several days and I had to constantly call in to check the status of everything. I would only deal with them again if there was a car I absolutely wanted there. They need better turnaround times and communication.

They ran my credit—impacting my score—then sold the vehicle from under me anyway. No transparency, no accountability, and no respect for my time or finances. Completely unprofessional.

Dealer quick to respond to my inquiry. Listing accurately describe the conditions of the vehicle. The truck was clean and ready for me to test- drive. The dealership staff were friendly and accommodating. They were honest and respectful. Highly recommended.

Jay Yi was great to speak with - responsive, friendly, and very knowledgeable.

We were helped by Sunny. Very Professional and friendly. Didn't buy a car but appreciated their transparency!

Great follow up

They brought me in with lies. They told me they would give me $500 if I was a AAA member, I am a member but they never gave me the $500 It took forever to get the warranty information, for some reason they didn’t want to give me. This dealer is a nightmare and I wouldn’t recommend it. I over paid for the car and now I’m fighting to get the overpayment back.