Dealerships near me (Macedon, NY)

Would not recommend, after communicating with online staffmember and driving one and a half hours I was told by in person staff that the van had sold the day before. They offered me far more expensive vehicles, then after I expressed my displeasure several employees gave excuses and offered fuel cards for my trouble. I refused and two days later the vehicle was still listed on their website.

I didn’t feel pressured in buying a vehicle which was really good

I worked with Rafael here at West Herr and he was amazing with me, i didnt end up getting the car i went to go see but he gave me several options to try and fit my price range it was still just a little too high for me but i appreciate how hard he worked to get me several options. Best experience I've had at a dealership so far i recommend Rafael very much hes super friendly and knowledgeable definitely cares about his customers and makes sure you're comfortable with your decision. I will most likely go back once i get my credit higher and have more money to put down. 10/10

I was contacted by three different people are telling me three different things. All promising me three different results and not one of them was true when I arrived at the dealership, I was told there was a VIP event happening and that I would be offered more than trade-in value on my vehicle and when I arrived, they didn’t know what I was talking about the salesman that I had been communicating with told me he would be there all day when I arrived. He was not available. I had to deal with somebody else. And the deal that they gave me was an absolute joke. I do not recommend this dealership at all.

Great customer service

The staff was very helpful. Just wasn’t the right truck for me.

Went over an beyond to give as much information and detail.