Lotus dealerships near me (Seattle, WA)

First impression was good, I contacted the dealer and a sales person promptly got back to me and followed up. Day of, I let the sales person know when I will arrive and it is confirmed. I arrive at the dealer and the sales person and car can't be located. I call, text, and ask another sales person. The car and sales person I had been talking to can't be located. I wait and look at other cars for 20+ min and am told by a sales person they don't know when the car or sales person will be back so I leave. Later in the day I get a text saying the car was getting an oil change and did I want to come back. Very frustrating experience and waste of time.