Dealerships near me (Longview, TX)

Great communication

Orr GMC stated that vehicle advertise was a wholesale vehicle that he had other vehicles and that he will call me back. I never received a call.

i would do business with them again.

The dealership said that they had one dealer add-on that was mandatory. It was a protection plan that covered for 60 months. I was ok with that because I would have coverage longer than the factory warranty. When I entered the finance office to complete the deal, the finance manager asked me to consider a warranty. I said I thought that's what the $2495 add-on was. He said that was paint protection. I said I'm not paying $2495 for paint protection. He said it was non-negotiable. I canceled the transaction. The dealership advertises a vehicle at a really great price and then has mandatory charges for things like a "paint protection plan" to get up to the price they really want for it. I subsequently finalized a deal with another dealership that was transparent with their pricing. I have to say it was a refreshing change from the deceitful practices of Peltier Ford.

They were cordial, but didn’t communicate in a timely manner.

Terrible experience from start to finish. They first gave me an inflated quote, and when I asked about the high mileage on the vehicle, they made up a story to cover it - then ended up offering a $2K discount over the phone, but instead of simply discounting the $2k from the selling price, they manipulated the numbers and added more than $2K in ‘Gorman add-ons’ to the quote. When I kindly questioned these charges, they stopped responding altogether, even after I followed up. It’s clear Ruben and team only target people who aren’t making informed decisions.