Lexus dealerships near me (Long Beach, CA)

The salemans were helpful

Good communication

Receive phone call stating car was available but not currently ready. However, I would be contacted Monday when the service department return after the weekend to provide status of the car. I have failed to be contacted by that dealership. I have since purchased a vehicle.

The back light was out they did replace it once I notifed them same day I bought it im 65miles away I had to waste gas to go back to dealership to get it fixed should of comp my gas for the inconvenience also the unconnected says maintenance needed error pops up from time to time I took a pick and sent it same day bought the vehicle as well this should of been informed there was an issue when sold to me or took off some price off sticker prices they did not fix the screen issue or attempted too I told them several times to look at it while the vehicle was at there shop they ignored my suggestion and said I got to take it to dodge so just for a diagnostic its $265 but to purchase a car and immediately have to take it to the dodge dealership is ridiculous I put 7k down so my account is a bit hurt so im going to wait a few check before I take it to get fixed just a inconvenience wished they would of fixed it qhen they fixed the tail light would of gave 5stars so thats my experience 3.5

All good here. Dealership did a fine job giving me the information

Salesman was cool, until the sales manager tried to flip everything that was agreed upon during finance. Initially tried to slip the original offer I rejected in during signing, when called out sales manager decides to set a new price saying extras are worth 8k in which 2k was discounted, implying I was getting a significant deal while undercutting my trade-in even more. Come to find out they just got another potential buyer so they'd rather try to trick me for some extra cash.. Sure it was a good deal overall, but the sales manager was too full of it. Would rather pay more from an honest salesman, if there are such things.. Overall, watch the numbers when signing at finance. They'll try and sneak in extra charges and down payments which were not agreed upon hoping you'll miss it, while blaming you for 'not understanding how it works' when calling them out then make extra 'dealership addons' on the spot.