Kia dealerships near me (Rochelle Park, NJ)

Nice

I liked the service given to me

Reached out through CarGurus interested in this vehicle. One person immediately scheduled an appointment for me to see it. Another person then contacted me and told me it was in the shop and I might not be able to see it during that scheduled time and had no ETA of when it would be done in the shop. So I was left waiting and given no other option after asking for a status update multiple time. Only to then be updated that someone else had reached out and decided to move forward with the car and that it wouldn’t be available to me unless that person fell through. I was very interested in purchasing the car but they didn’t make me aware that I could apply for financing and that would mean the car would be mine if I wanted it. Then I asked if they put a deposit down on it and they said no they don’t take deposits. I wasn’t even made aware that there was any way to move forward and then just got told the car was basically gone. Not happy with the costumer service they provided. Beware!

Overall car Buying experience was pretty straightforward. Salesman was very helpful & financing was made easy , with great options

This dealer was super helpful! They were easy to chat with and really wanted to help me find the car I was looking for.

Excellent followup.

Pricing is not transparent, no mention of add on fees for totaling approx. $4,500 for “optional” services which you cannot decline. Very deceptive sales tactics, should have listened to my gut after reading prior reviews. Good news is I did not waste a lot of my time as I was an out of state buyer. Needless to say I did not purchase.

Responsive and easy going personnel. I purchased my vehicle the day I test drove it.

They were helpful, but I decided to buy a new Lexus locally.