Kia dealerships near me (Cornwall, NY)

Told the rep who was in touch with me that I had to travel 3 hours or so to her and again back. Asked her if car was decent and if it had an Oder as the previous owner had a dog. Oh yes she said, I checked and the car has no Oder. So after 3 and a half hours we see the car in the back with the windows open and the air conditioner on, the smell of dog and some chemical smell trying to mask the smell was sickening. There was no way anyone could sit in this car. Had me drive that far on a lie just to try and make a sale thinking I would not notice the horrific Oder. What a joke of a dealership.

As soon as I arrived at Mahwah Ford, the vehicle with which I specifically came to discuss was parked right in front. Little things get noticed. After that, it was pretty easy day. No pressure, no BS. That's always refreshing. All involved in my deal...my saleswoman, manager, and finance manager were pros and clearly worked hard to make me their customer. They know their stuff. The trade in process was seamless and fair, as was the overall negotiation....quick, easy, and stress free. The deal was a win/win, I had a satisfying ride home in my new Edge, and no next morning regrets. It was a good day. When the need arises in the future Mahwah Ford will get first shot.

It was a waste of my time. They said the car was available and when I got there they played games with me having me wait and showed me other cars saying they had to dig the car I came to see out of the snow. In the meantime, they supposedly negotiated a deal with someone else for the car. The salesman then said that if I wanted to offer more for the car perhaps it would still be available for me. Bad business practice.

Pricing is not transparent, no mention of add on fees for totaling approx. $4,500 for “optional” services which you cannot decline. Very deceptive sales tactics, should have listened to my gut after reading prior reviews. Good news is I did not waste a lot of my time as I was an out of state buyer. Needless to say I did not purchase.

Responsive and easy going personnel. I purchased my vehicle the day I test drove it.

Nice

I liked the service given to me