Jeep Dealers Birmingham, AL

"I appreciate John the Internet Specialist contacted me back about the car I'm interested in. Great guy to help you find the car you want."

"Spoke to an "internet representative," and was told a sales associate would contact me in the following day or two. It has been a week and I still have not heard from them. I live a considerable distance from the dealership and am unwilling to take the trip without speaking to a salesman/woman prior. They lost a potential buyer for a vehicle."

"After several days got a form email encouraging me to call. Did not answer any question I asked."

"Responded initially to my inquiry- Called and spoke to sales person on day 1- made offer over the phone and via email. Sales person said would check with Sales Manager on my offer and call back but did not. Drove out there that evening and spoke to another sales person directly. Great guy tried to help me, but said vehicle was in detail shop and would call me next day when it was ready so I could see it in person. Never heard back from him. Never heard back from first salesperson, never received response to my email etc. Decided not to go back with reasoning that if they won't follow up on simple sales inquiries to make money then what happens if something goes wrong that serious follow up is required on? Besides, too many other great dealerships and vehicles out there so why waste time chasing down salespeople that don't want to follow up? Nice brick/mortar dealership though, very flashy/nice."