Dealerships near me (Island Lake, IL)

Honestly we emailed them. They emailed us back right away. We came out for a test drive and loved it but there was a small maintenance issue, they took care of it and I’m now looking at my new car from my window :)

Great timing Friendly On point

Exceptionally professional, more than helpful all while being eager to earn your business. Highly recommend.

I had a great experience

staff very friendly and helpful at this point to make a purchase.

Very good experience

Great communication

I recently engaged with this dealership through their online sales process and was disappointed by the overall lack of communication and clarity regarding financing. The sales staff did not adequately explain the steps required to secure financing or clarify that the buyer would need to independently contact lenders to obtain funding. There was an assumption that I already understood the full process, and no proactive follow-up was provided by the salesperson after our initial text-based agreement. Within 24 hours, I reached out to inquire about next steps and what actions were needed on my end—only to learn that the vehicle had already been sold to another buyer. While no financial harm resulted from this experience, it left a negative impression of how the dealership handles online inquiries and customer expectations. Clearer guidance and better follow-through would greatly improve the process for future buyers. I hope this feedback helps the team refine their communication practices