Hyundai dealerships near me (Gainesville, GA)

My experience was absolutely one of the best out of a dealership. I asked not to be covered up and pushed, but for me to look on my own. Lo and behold the staff did. Nowhere else will they do this.

Staff is not customer friendly. Communication between staff is incomplete and disjointed. After a week of emails back and forth and finally an offer to buy at their price, I learned they sold the vehicle to auction.

I completed everything online super smooth process and great communication and transparency. They very helpful and understanding. Also willing to work with you to get the best deal for you. Aaron is who helped me great guy!

I was about to give up because several dealers made promises but did not deliver. Some said a car was available and it seems that when my interest piqued, they said it had been sold. Kush Patel and Daniel at Rick Case Hyundai were true to their promise and price. I was pleasantly surprised.

Communication is not good. If you miss the call from a sales person, when you call back, you have to wait for at least 2 minutes before a real person answers, and then you have to wait again before you get transferred to the person you have been dealing with.

Although the car I was interesting was not available I do appreciate the customer service and concerns for my needs with my next vehicle. I would definitely concerning buying from this company.

Very capable dealership.

The entire team was great! We enjoyed the company and the negotiation process was quick. We ended up staying an extra hour talking to the staff not just because it was freezing and snowing out, but because we were relaxed and they were fun to work with... We knew what we wanted and we got it!

While we couldn’t come to an agreement on the Out the door price. Jaldrin was a phenomenal sales personal for me. He has a great energy and made an effort to find the best price he could for me. Was extremely friendly and kind during the test drive and overall made the experience nice even though I didn’t end up purchasing the vehicle.

AVOID NALLEY!! NO INTEGRITY. - Drove car and liked it but it was comparably priced to a car I was looking at elsewhere. Couldn't agree on price so I left. I reconsidered, came to an agreement to buy over a text w/ Marcus McDonald. Returned to the Nalley 15 min later w/ CASH to pay in full. He and mgr Marquis Williams wouldn't honor the agreement until someone who had NOT already driven the vehicle test drove it. Marquise opted to anger me, WITH an agreement AND ALL CASH, than another person who had yet to drive it. I left very upset. 30 min later, they called me to say the other deal failed. I agreed to buy contingent on agreed repairs. Later Marquise texted that car was fixed, good to go. Set appt for 9A. 1hr later, he texted it WAS SOLD!! ALL THIS knowing I was also buying a new car for my daughter. Marcus even showed me some new KONAs earlier! So, I bought her 2025 KONA within 5 days at Hyundai of Cumming. Oh, and I bought the OTHER Azera too. Dodged a bullet and so should you!