Dealerships near me (Huntington Park, CA)

I had a completely different opinion of the BMW dealership, especially in downtown Los Angeles. The employees seemed completely clueless about their job and the entire process, except for Art. I am shocked that the BMW dealer sold me the car with completely different tires. I could not imagine a BMW dealer would do something like that.

From my point of view purchasing a car on line from that dealership everything works well.

“The service was average. I was attended to, but I felt a lot of pressure to buy and little willingness to provide solutions. The vehicle had some issues (such as missing headrests), and there was no flexibility to negotiate or address them. Overall, the experience was not the best.”

Nice people, car was as advertised, easy transaction.

I asked them up front about any additional costs after I read other reviews. They assured me the price is accurate with the exception of tax and licensing. I went there ready to pay cash but they told me there was an additional $3000 charge for dealer accessories. Paint protection ( commonly called mop and glow by the dealerships and LoJack they were $1500 each. They refused to remove them and didn’t seem to have a problem waiting my time and lying since I asked them up front. I do not recommend this dealer in any way.

So this car that needs brakes and rotors without telling us during the test drive there was so much traffic. I was unable to go fast enough to fill the shape when you stop. What they said was the cameras on the windshield needs to be recalibrated, which is incorrect the whole steering wheel, which needs to be replaced because the horn doesn’t work and none of the steering wheel buttons work back license plate lights were out. It was daytime so I could not tell until I was on the freeway home and a few other details. Overall zero stars.

Did not get a chance to see the car, but the communications with the dealership were good. They didn't harass me with numerous calls, texts and emails as most dealers do. May still be interested in the vehicle or similar when the time is right. Thanks

The staff at Upgrade Auto were great but the price wasn't transparent. They presented a discount for the vehicle then mandated a year warranty increased the price exponentially.