Dealerships near me (Healdsburg, CA)

We bought a CPO from this dealership, and everything was excellent, even when we closed the deal with Gabe and Mike. Upon coming home, we are missing a home charger and rim lock. Not only did we have additional questions about the warranty we bought. I sent emails for about a week, then two weeks, and now three weeks, and still no answer. Spoke with Alan and even forwarded the email over to him, but now nothing. They did mail us our charger, but would not resolve the rim lock issue, because if I need to change tires on this car, I can't, and they are not taking responsibility for that, even though waiting for answers to my email has not been possible. This makes anyone question a dealership's after-sales service. One thing that also amazes me is that they try to blame us for missing the vehicle's rim lock. Tripled check the car and nothing and they want us to pay for it to be replaced. disappointing experience.

Overall I had a very good experience. I would recommend anybody to go and buy a car from them.

Very well managed dealership. Well maintained vehicles and well organized inventory. Friendly sales people

very polite and not pushy like other dealers

Communication was ok. No issues. Still lil higher then I wanted to pay at this time.

My experience here was great MOL of the sales team was very helpful and Peter from service made sure the car met my standards prior to my departure

Little to no communication from multiple staff including a sales "manager". I originally sent emails trying to inquire about a car around a week ago. I was called and told by the sales manager i would be assigned a sales person and they would email me information. 3 days later i did not receive anything. I called the dealership and spoke to somone else attempting to purchase the same car. I submitted a loan application and was told the next day they are "still waiting to hear anything back, i will let you know tomorrow". Two days later i get another email "are you still interested in the car". I said "yes, the last i knew you were "waiting to hear something back"." No response. I will simply take my business elsewhere, i just wish i didnt waste a week or more of my time with this dealership.

I would definitely stay away from this place. Moody (sales rep) extremely pushy & untruthful. Took car for test drive, Moody set in the back seat texting. Knew nothing about the vehicle. Think he’d be better off working for an internet company.