Dealers near Hartford, CT

"They responded right away and I scheduled an appointment within 3 days, confirming the afternoon before an 8:30 a.m. appointment. When I arrived I was told "the car sold between 5 last night and now." But they had 2 others that were similar I was able to look at (different color, higher price). Salesman was accommodating and knowledgeable and I will go back, but a little disappointed about the car I originally inquired about (and not being told it had been sold). "

"Dan's Auto did not respond to my online inquiry through CarGurus.com, or to my direct contact through their own web site at dansautoct.net. I was obliged to write a third time to the owner, Daniel J. Harrington, Jr., at his direct e-mail address, asking if I might hear back soon. Only then did I get a short reply which said, "Sorry it sold yesterday morning." That's no way to run a used-car lot, imo, but it seems to be typical of used-car lots -- unlike actual Toyota or Subaru dealerships, which have been excellent in following through with inquiries. A neighbor of mine who is retired from car sales said that used-car dealers tend to be a fairly lazy lot in general, which could explain the lack of follow-through I've seen so far. None of them appear to keep a record of inquiries for future contact, either. From my own background in cust. svc./mgt., it seems a waste to discard prospective clients without a further thought! Sales leads can be a goldmine if developed properly."

"Outstanding! Contacted me quickly and answered my replies and questions quickly as well. Set up a visit and had a GREAT experience with all I came in contact with. I am close to purchasing a vehicle with them."

"Great Experience Mark was the best!!!"

"They were great!"

"Very good "

"Amazing experience Spend more money for customer service It’s worth it!! "

"Helpful and a pleasant experience "

"I had a very good experience at Best - they really were the Best. They were upfront and truthful. When I got there the deal was as presented; I as able to negotiate a better deal, got a reasonable trade value and bought a CPO Grand Cherokee. They were very accommodating. Highly recommended."

"I was contacted by the dealer after I had expressed an interest in a vehicle. I informed them that I had not done my due diligence and the van was not the right fit for me. I said no thanks and we parted ways. They have not called back trying to sell me something else which is a good thing."