GMC dealerships near me (Lafayette, LA)

Ethan and the staff at Courtesy GMC Buick were great to work with.

AVOID, HORRIBLE CUSTOMER SERVICE. Attempted to contact them about a vehicle, got a response from two different people with nothing more than a generic pre-canned greeting. I asked specific questions (I live 4 hrs from there, needed to know if it was worth the drive to see it in person) and got no response from either of them. Kylyend and Vanessa were the employees who did not respond. They signed me up to receive junk email from their dealership but I never got my answers. I then forwarded both responses with an explanation of my frustration to their Internet manager (Ms Thibodeaux, I copied and pasted her email from their website so I know it was sent to the correct address) and I have still yet to hear back several days later. Don’t waste your time with this company who places zero value on potential customers. If the car was what I was looking for, they missed out on a cash deal. I will spend my money elsewhere.

Quick response

All of the employees were very helpful. They took complete care of us.

I recently found a low mileage 21 Chrysler Pacifica on their website with a great price hoping it was a wheelchair accessible van (the listing had no pictures of it yet) I inquired about it through email because being a C4-5 quadriplegic it’s hard to hold onto a cell phone. Frank responded to my email promptly, saying he would find out the information I needed. After a few emails back and forth. It turns out it was a wheelchair accessible van but it already had been spoken for by someone else, Frank was willing to help me find another wheelchair van but I declined his offer only because the wheelchair van that was on there website fit into my budget perfectly. Like I said, I only dealt with Frank through email, but I have no doubt if I showed up in person he would have treated me the same way. I appreciate Franks patience with me and definitely would do business with him in the future if the situation presents itself again.