Ford dealerships near me (Waynesboro, VA)

Overall good experience I’d prolly come back to this dealership!

Would have loved to leave 5 stars but two things keep it from that. Purchased a used 2021 Acura RDX from Harrisonburg Ford last weekend. First, Kyle Biller does deserve 5 stars. Kyle was easy to work with, communicated when I reached out and answered questions before I made the trip down to see the car. Once there, he went above and beyond to help ID a rattle that turned out to be an easy fix. He also had the service team address a few things we found. Great attitude and walked me through everything. Definitely recommend working with him. Now for the 3 stars. Paperwork listed all services done. Popped the hood and the windshield wiper fluid was empty and the antifreeze was maybe 1/10 full. They fixed this. Also, former replacement of the windshield was done incorrectly and I have just dopped it off for a replacement. $650 repair right off the bat.

Extremely pushy, pull the “well we have several appointments on this car later”.. Being told “you know you won’t get a better deal” Lastly, tried to sneak in all warranties and instead of honoring wishes, we get “we can give you a coupon on that to make it cheaper.” When I said no, it was “not a smart move”. The condescending attitude towards customers was ridiculing..

Not good at all! They gave several prices.I agreed to a price to come and buy with cash then raised up the price $2000 more and the manager said she was sorry and got confused.I said no you scared me off and I buy from someone else who will honor there price.

Responded quickly and responded to questions