Ford dealerships near me (Sparta, MI)

The salesman Scott got in contact with me about a vehicle on a Tuesday, mentioning several similar other trucks. He sent pictures on it and it was perfect. I set up a time a time to look at it Friday, where he made me promise that I was gonna be there to see it because they were having it moved from Lansing. He texts me Friday before the appointment that someone else is looking at it and he'll "let me know at 3." He also said at this point that was the only truck he was going to have to look at. I didnt hear from him again till the next Tuesday where he was making sure I hadn't bought anything yet. The communication was horrible and I know hes a salesmen, but he made me FEEL like I was being lied to. I hope the other salesmen over there are better. Do better Scott.

Allen was a great help and we were able to purchase the vehicle at a fair price. Allen made the process easy to navigate and was great communicating with us during the negotiating period. He had the paperwork ready and the car washed and filled up when we picked up the vehicle.

Pete was the person helping me, he was very kind, very professional and although I didn’t buy at SUV from at that time I would highly recommend him.

When contacted initially to see if the vehicle is available two separate sales team members said that it was. When I asked for an out the door price I was then told that the vehicle was sold a few days earlier. Didn’t care if it was sold….just not a good initial impression of that dealer.

Unit was sold that day. Salesperson emailed and was on top of it.

The buying experience was the worst I’ve had at any dealership they nickel and dimed me in every way possible then when I finally did get a truck it needed repairs as soon as I drove it off the lot. Literally on the way home from purchase indicator lights started going off and the truck wobbled when I got it up to speed on the freeway. After all that I tried to at least get a touch up pen for the dings and they sent it fedex and charged me for postage