Ford dealerships near me (Marion, IN)

Great service

I took a truck for a test drive on Saturday and when I got back I asked the sales manager if the truck had been smoked in by the previous owner. His response was no we don't accept trade ins that have been smoked in. It was a farmers truck and what I was smelling was an ionizer to get the farm smell out of it. The sales guy wasn't able to be there so I called him and he said he wasn't aware of it being smoked in either but he had also been sick so he couldn't smell very good. On Monday the sales guy asked another sales member who received the truck from a trade in and confirmed that the previous owner did indeed smoke in it. So I felt like the sales manager lied to my face and they tried to cover up the smell in order to sell the truck. Not a good way to do business! Buyers beware!

lots of pressure to use their banks. i had a loan from my bank and they told me i couldn't use it if i wanted the car. i told them i was tired and hungry and wanted to leave and their it will be just a minute kept me for over 2 hours

Matthew was very nice and honest! it was very much appreciated.

Staff very helpful

My salesperson was great.

I had the best vehicle buying experience of my life at Kerlin Motor. I was looking for a specific Jeep trim package and color and they happened to have a used one on their lot. When I reached out to them they were quick to respond and were really great communicators. Dave Morgan was the sales rep we dealt with and he went above and beyond to help us make the purchase. My wife and I drove four hours to test drive the Jeep. We called Dave on a holiday weekend, and he responded. The dealership was closed and he still came in on his day off to help us out. We test drove the vehicle, loved it, and made purchase that day. Dave handled all the paper work, which was more than normal since my business was making the purchase. Dave was super friendly, did not pressure us in any way. I would buy another vehicle from them in the future and highly recommend them to anyone shopping for a vehicle.