Ford dealerships near me (Kannapolis, NC)

The dealer reached out to me and let me know. The expedition have been sold for sometime and that he’s been trying to get it off-line.

Made an appointment for 2:15. Drove over an hour to get there. It was already bought and no one cared to let the people who made an appointment know. They also acknowledged that they knew how far I lived, but still didn’t say anything. Got a car from a different dealership and had a 10/10 experience.

They where quick to put out information and kind to there customers

We are still talking my wife and I

Price was 21,000 more than advertised. I thought the price was a mistake but unfortunately it took nearly 20 texts email and harassing phone calls to answer one simple question.

I highly recommend buying a vehicle from Town & Country Ford. Also, Carl was great & the process was transparent, easy.

After writing a poor review of this dealership for NOT contacting me after the INTIAL automated response, they called repeatedly. (that was a good thing) So, after reconnecting and explaining why I rated them a 1 star they explained that the car couldn't be sold as it was awaiting parts. Then we talked about what the issue was and had a great discussion. Detailed descriptions of the faults/conditions and they expressed their desire to not put any more money into it. I gave a 3 Star for "Condition Accuracy" because the photos in the add were OLD and not accurate (Pictures with Top Down and torn seats, but the Top was UP and INOPERABLE and they FIXED the seats by the time I contacted them). "Price Transparency" 4 Star but should be 3 as I assume the price would be negotiable especially with the condition the car was in when I contacted them (Fixed the seats but top was not working anymore). OVERALL GREAT communication and HONEST. WOULD BUY from them if the price was right.

I usually try to be positive and find the best in people, but this was the worst business experience I have ever experienced. The staff lied several times throughout the process and then sold the car out from under us while we were setting up a time to come to buy it. Then, they pressed us to buy a more expensive car. The worst part was how the manager spoke to my wife, very rude, dismissive, and condescending. We will never have dealings with this dealership again. Ever.

My sales rep was Awesome!

Great people to work with. Will shop there again in the future.