Ford dealerships near me (Berlin, CT)

All very efficient, professional- eager to assist. Very pleasant.

Staff wasn’t the best and kind of disrespectful when I said I didn’t want the warranty package anymore they proceeded to say the other things I asked for such as the tires and other packages were connected to that package and if I wanted the other little packages I had to purchase the warranty which they were not so I proceeded to tell them take everything off it went from a $21k to a $15k due to them just being rude and disrespectful they should definitely work on there way they speak to customers.

Great experience!

Best experience I had buying a car ! The team over at Monaco Ford is great

Very pleasant-.helpful

Terrible , they wouldn’t budge on price and the truck was completely ruined , so many dents and scratches , gas access wouldn’t even shut , someone took a sharpie and tried to fix the scratches and dents . Terrible

Very hospitable and got back with my questions right away. Thank you

The dealership was unfriendly and used high-pressure tactics, insisting we act quickly and put a deposit, though the car was still for sale a week later. The sales manager tried to keep us there when we wanted to leave, showing poor sales practices. We won't recommend them and will remember this experience.