Dealerships near me (Flagstaff, AZ)

My experience with Sales Manager Mike was a pattern of disinterest and misinformation. He told me to "buy elsewhere" after I provided competitor quotes. He then offered $10,000 for my trade (I sold it for $18,200) and silently increased the truck's MSRP by $525 on a quote to cut an advertised discount in half. The negotiation ended when Mike falsely claimed the truck was sold. I had a friend call hours later, and another salesperson confirmed the Ranger was "definitely still available" and "accepting deposits." After I posted my review, a GM (Thomas) called. He didn't dispute my facts, but blamed the MSRP change on a 'clerk's error' and claimed three employees (including Mike) were 'mistaken' about the truck's status (it was supposedly dealer-traded). So, is the team incompetent or is this a bad-faith strategy? Thomas then complained I was "unprofitable" and proceeded to trade the truck, paying transport, rather than sell it retail. Spiteful? Don't let your guard down!

Sent many emails, very responsive

they're fine just didn't have the color I'm looking for

Very respectable and responsive