Oxendale Hyundai

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1160 W Route 66
Flagstaff, AZ 86001

Sales: (888) 714-8058

Service: (877) 457-9522

Today 9:00am - 6:00pm
(Closed Now)
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May 16, 2017
Immediately contacted me. Arranged a meeting when I return to Flagstaff.
1 of 1 people found this review helpful.
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Jan 29, 2017
I see way they rate so bad... I tell them my budget, what I'm looking for and terms. The salesman shows me a vehicle with everything n more on it. Tells me a resoniable monthly price and that he could even do better- all via email. I set up to meet, waited for him after I arrived and ask to see the terms.. But first wants to have me test drive it! Of course I love the vehicle- then gives me the numbers. $80 over my budget per month! You wonder why used car salesmen have such a bad reputation!
3 of 3 people found this review helpful.
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Feb 5, 2016
Whole transaction was a big mess from the start. Dealer had the truck priced at $44,000 back in December and then lowered the price one month later to $39,995. Went to see the truck, put a deposit on it, planned on coming back after the weekend to purchase. Got a call a few days later saying the price was a mistake and it should have been $44,995. It ended up that they were willing to let us have it for $41,672. Decided to purchase truck at that price, because it was a good deal compared to other trucks....but it was not the price we had initially agreed on. Bottom line, I feel this dealer is untrustworthy. Furthermore, I was asked to fix a rip in the leather on my own, DEF was only filled half way and I was only given one key (and not told there wasn't a spare key until we asked about it a week later). I wasn't thrilled about any of that.
4 of 4 people found this review helpful.
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Read 7 old reviews
Jun 6, 2014
Do not buy any car from this dealership unless you take it to a mechanic. They were selling a 2004 black jeep grand Cherokee with 92000 miles for $6000 with an engine filled with sand and a transmission that was about to give out. My mechanic had stated the vehicle was not road worthy and that they should not even be selling the car. I was extremely disappointed in the lack of integrity and ethics within the dealership in deliberately selling such a vehicle. On top of that they did not even bother to clean the vehicle to make its appearance presentable. It was covered in dirt spots, and sand was in every crack of the vehicle. These guys are not "a dealer for the people." WATCH OUT!!!
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Apr 14, 2014
Vehicle was not on lot. Test drove ride, check engine light was on. Left without a ride happily.
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Sep 19, 2013
Just wanted me to come in didn't want to send me info on more trucks
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Jul 16, 2013
Great communications and offered a much better deal than listed. They will work with you to make a deal
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May 22, 2013
The reply to my inquiry was very fast. I spoke to a salesman about the car I was looking at and asked about the condition of the car. After the salesman looked at the car he reported back that the body was in excellent shape and that there was a minor cigarette burn on the driver seat. I then scheduled an appointment to see the car. I drove two hours to reach the dealership only to find out that the car had major scratches and paint wear on the passenger side and both passenger and driver seat had huge slashes/gouges in them. At this point I'm still interested if the price is right ( listed at 8,000 on their website) after test driving it we talk financing. The salesman walks up to me with the figures and I notice their asking price is just under $11,000! Keep in mind at this point I had already been approved for this particular car for $1000 down at the asking price of $8,000 at my local dealer. (A branch of this flagstaff dealership) so they try and tell me I need $2500 down to get into this car which is not feasible at the time. They then proceeded to tell me that I should get into a brand new 2013 car they have available and already took the liberty to get me approved for. At this point I've already expressed that I'm on a budget and am only willing to pay about $250 A month for a car. They pushed extremely hard for me to get into this 2013 Hyundai for $420 a month stating that it was the best deal out there for me and that I wouldn't be able to find better. This entire experience has left a horrible taste in my mouth and now understand why people say car salesmen are crooks and just out to make the next sale.
1 of 1 people found this review helpful.
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Aug 12, 2011
Car did not have transmission that I wanted. Staff was very fast getting back to me and answering my questions-even followed up with me-Guy Conway
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Apr 10, 2011
The car was not a this dealership. Could not test or see it. They did contact the dealer where the car was to answer my questions and bring it up. I felt I was mislead.
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Oxendale Auto Group

1050 W Highway 66 Flagstaff, AZ 86001

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