Dealerships near me (Farmington, NY)

Excellent response communication inventory Friendly professionals

The dealership is very clean and welcoming. I have been at other West Herr locations, and they are all very similar. I did not end up buying the Armada.

Shane at the WestHerr Hamburg store had the vehicle transported to his store for showing,arrange a time convent for us to look over and test drive ,and finalize the purchase process.very pleased with the outcome

The staff was very helpful. Just wasn’t the right truck for me.

Great customer service

Fantastic experience. I dare say the smoothest experience with a car dealership ever.

The car i bought is great. But dealing with the people there for the process was a nightmare. Especially on pickup day. My salesman know what time I was coming and decided it was a good idea to try start the process with a new person 5 minutes before I arrived at the time he picked. Sat around for 2 hours for something that should not have taken more than 30 minutes tops. And then I discover that they did not change the oil in a car I just bought. Imagine my surprise that after putting 200 miles on the vehicle getting a notification that an oil change is urgently needed. I call the dealership and express my disappointment and they didn't care. Would not recommend based on that.

Great follow through!