Dealerships near me (Englewood, NJ)

good communication online and phone.

Juan was great!

Reached out through CarGurus interested in this vehicle. One person immediately scheduled an appointment for me to see it. Another person then contacted me and told me it was in the shop and I might not be able to see it during that scheduled time and had no ETA of when it would be done in the shop. So I was left waiting and given no other option after asking for a status update multiple time. Only to then be updated that someone else had reached out and decided to move forward with the car and that it wouldn’t be available to me unless that person fell through. I was very interested in purchasing the car but they didn’t make me aware that I could apply for financing and that would mean the car would be mine if I wanted it. Then I asked if they put a deposit down on it and they said no they don’t take deposits. I wasn’t even made aware that there was any way to move forward and then just got told the car was basically gone. Not happy with the costumer service they provided. Beware!

I liked the service given to me

The used sales manager stated the life time power train warranty was included in the price that we negotiated then tried to charge me another $899 for that warranty

Great dealership!

Advertised price and actual price Difference 4K More. did not buy on phone coveyed price is negotiable - when went added some warranty and documents cost 1K and other fee.. waste of time.