Dodge dealerships near me (Chicago Heights, IL)

I had a disappointing experience with this dealership regarding pricing transparency. The vehicle I was interested in was listed online at one price, but when I arrived at the dealership, the price was increased by $1,000 without a clear explanation. This felt misleading and not aligned with what was advertised. I made a genuine effort to move forward with the purchase and even requested to speak with the General Sales Manager to resolve the issue. Unfortunately, I have not received a return call. The only follow-up I’ve received has been from a Sales Manager, but the pricing concern remains unaddressed. I am still seriously interested in purchasing the vehicle, especially since it has been on the lot for an extended period, but the lack of transparency and communication makes it difficult to proceed with confidence. I would encourage the dealership to ensure their online pricing accurately reflects what customers can expect in person, and to improve responsiveness at the management

Some one could've called and told me the car was sold,I had an appointment,when I arrived it was sold,but the car is still on the website a week later

Daniel was a great sales rep to help with the process

I traveled nearly 3 hours to purchase my truck and the team at James CDJR were great. Paperwork was quick and painless with no surprises. Would buy another vehicle from James CDJR in the future.

Salesperson Manny was exceptional and very professional. I'll go back, and I highly recommend this dealership.

Oscar was great to work with.

The sales manager agreed to a price via text then said he would not sell it for what we agreed to. Then the price of the car went up $400 from the original listing on car gurus.

Dylan was very accomodating and worked amazingly hard going back and forth thru financing to secure the car

Really responsive