Dealerships near me (Deerfield, IL)

Very bad customer service. And management is horrible. Tell you one thing than come back and say another. Do not truest these guys

Responsive and easy to work with

Extremely quick response and excellent customer service

The staff had me to waste time and gas. I came into the dealership with an appointment scheduled only to be told that they couldn’t find the vehicle, which in my opinion was a ploy to get me to buy another vehicle of their choosing. They started acting as if they couldn’t locate vehicle which is ridiculous bc they knew I was coming in and then finally said it was out somewhere getting certified. My question is why would you as a dealership have someone come in knowing you had the vehicle sent out to be certified; why didn’t check before having me come in? I give them two thumbs down.

I was told the car was in like new condition. They knew I was coming a long distance. When I showed up the car was all full of body damage.

I reached out to the dealer twice to ask for a photo of the driver seat because there wasn’t one on line. They answered once and did not answer my question. I decided that they may be hiding something and let it go.