Dealerships near me (Covington, KY)

They answered all of my questions -

They were an absolute pleasure to work with.

I was test driving the car while someone else came in and bought it. A different salesman knew that someone was coming in to buy the car and should have made it clear to me instead of saying they were coming in to look. I would have bought the car right then. I am very frustrated and would not shop at this dealer again. I feel like someone else stole the car out from under me.

My daughter and I were there to look at the ELANTRA and when we walked in Mike is the sales person that I was supposed to ask for was with another couple and that held us up probably 45 minutes. And I had already been preapproved through another finance company and after they ran my credit and did everything else they decided that Huntington had the best rates and that’s who they put me with and I’m not real happy about that. I was already approved through capital one so I am going to have to refinance the loan within the next 30 days, which is ridiculous the car was sold as is and I understand that but the battery died the next day and now it needs front and rear brakes, so I’m wondering if they did anything when it was pulled into the shop before they put it on the lot I have mailed them a letter requesting cancellation of ballon’s extended warranty and all that nonsense and I have not heard from him yet, but I want it canceled. Just be wary.

it was pretty good

Responsive

I appreciated the communication and follow-up.

Made a tentative appointment to look at the van. I told them when I would be in the Cincinnati area. The day I went, they texted me that the van was in the body shop getting the hood repainted because of scratches. Clean CarFax. No mention of needed body work in the CarGurus ad.