Chrysler dealerships near me (Novi, MI)

Boz and the staff there was great! It was a pleasure

Even though I didn't purchase the vehicle, response and communication with dealer was excellent. I still haven't bought anything, so I may be back for a revisit

Sent in request asking for more info and if there were photos. No response for a couple days, finally Gary Ferris replied asking if I needed any additional info. I said yes and asked. Two days later I got another email from the Dealership asking if I needed any more info. I told them none of my questions were answered and I asked again. Another two days, Gary replies the vehicle is gone. A few days later I see the price for the vehicle lower on this site and others.

This dealership was an absolute joke. The jeep pictured isn’t even the jeep that they brought there’s dens and dings in both front quarter panels. The hoods beat up the front bumper has been hit and between the hood front fender and bumper are all three different colors yet it says it’s not been in any accidents no damage they detailed the entire engine bay to try and hide the problems and power washed it trying to get rid of remnants of the oil leaks they did front brakes, but not the rear. The trailing arms were shot. Along with the sway bars had bad motor mounts, and then when talking to the salesman after looking at it and test driving it, he was absolutely offended that I knew what I was looking for in his entire demeanor changed. I would not recommend this dealership to anyone who is looking for a good reliable vehicle buyer beware

Staff communication was horrible

Mike excellent.

Opted out at the time, made mechanical repairs on existing vehicle . Will resume search this week.

Salesperson Brett was great at helping us