Chrysler dealerships near me (Holden, MA)

Overall great experience and staff.

got no feedback from the dealership

All communication was done via email.

I cannot recommend this dealership. I made an appointment to see a specific vehicle, a Ford Explorer. I let them know I was traveling over an hour to see it. I confirmed the appointment multiple times, including an hour before arrival, and while enroute, a few minutes before arrival. They confirmed my visit via text. When I arrived, neither of the people I was told to ask for were there. A different person first asked for my license, took photos of it with his phone, and did not give it back. He went to get the vehicle, from Ford dealership next door. After 10 minutes he came back to say the vehicle was sold and tried to sell me on a Jeep or other vehicles that were not what I was looking for. I tried to leave & asked for my license back, he would not give it back, said he needed to make a copy (again). I had to demand it back multiple times. Then he said I needed to wait until he talked to manager who sat hidden, and told me to "stand back". Heard him say I was "very picky".

Contact was done by emails, kept me informed on updates.

Every department was great.

Although we couldn’t get the deal done, it wasn’t for lack of trying, the sales manager I spoke to was clear and transparent, all dealers should behaved this way. next time I’m looking I’ll look here first

Very friendly and helpful