Chevrolet Dealers Rochester, NY

"they could not answer a simple question , there like come in , I told them I had to work the over night due to a co worker family matter and I could not get in at that time , the question was why is there sonic 24,900 but doan had a the same car just red for 20,000 that all , then I got the run around , need less to say I am not buying any car from them ."

"They responded to my email quickly and set up a time for me to test drive it. I bought this truck and had a great experience here. I definitely will go back for my next car purchase."

"They are very good to deal with. "

"There were two people from Tradition that reached out. The Jeep sold and they informed of that and offered to let me know when another similar to that come to their lot."

"Best experience to date! Jordan and Chris made me a deal I couldn't turn down, beat my local trade-in offer significantly and made the two hour drive from home worth it! No pressure, professional, immediate response and beyond easy to work with. I would highly recommend them to anyone and will absolutely buy from them again! "

"This was quick and painless. Most the of the paperwork was able to be done over the phone. Good trade in value given and friend friendly (NOT PUSHY) salespeople. Very happy! "

"Great experience."

"I was contacted the same day I made the inquiry and made an appointment to discuss different vehicles. They have been very helpful."

"I arrived to see the car, when I told them I would, and was told that the car had just been moved somewhere else. I wasted half a day, driving in rain, to see this car. Jim"

"asked to see pics of the truck. salesman said he would get them. I asked 3 times but he never did. Think he was just blowing me off. Bad experience! "

"Thoroughly answered my questions. Were honest about my trade in value. Found multiple vehicles for me to test drive. "

"Did not end up buying here,but had a great experience. Sales rep Eric did a great job. We just decided on a different vehicle"

"A representative replied within a couple days of my inquiry. However, the price (which was not listed on cargurus) she gave me for the vehicle I was interested was way over that of comparable Vehicles."

"Although the dealer contacted me in response to my original request, I went out and looked at the car to see if it met my needs. What I found was a gashed back bumper, which wasn't in the on-line photos. Either a lot boy or test driver or someone had backed into a sharp object and it did serious damage. When I followed up with two emails, I got absolutely no responses. "

"good follow up"

"I replied on a Friday eve. I went out to look at car on Saturday without any reply; Car was not at dealership, dealership replied Saturday night appointments only.......You really want to sell cars???"

"They reached out via email, then I talked to Kim and asked about the truck and she said it was put on loan. I asked a question in regards to an accident listed on carfax and she said she wasn't sure avid would have the sales manager contact me. 4 days later I called back due to nobody getting a hold of me. Kim said the manager was on vacation and would be back Saturday. She promised he would call me. Now it's a week later and no calls. Poor service and will never use them."

"Decent friendly staff haven't finished deadline but looks good"

"My first contact with the dealership was on March 13 when I saw listing of the car. It took two full days for the dealer to response - that was slow. And, I was told that it was sold few days ago. Surprisingly, this car is still listing for sale on CarGurus as of March 20. Online chat with the dealership on March 15, the rep did not know that the car is still available or not. Even so, the rep still asked me to come in and when to buy the car. It's unbelievable that they're still doing the old day practice of pressure and pressure for a sale even the car is not in the lot... "