Chevrolet Dealers Rochester, NY

"never contacted me back with information"

"This was a pleasant experience Garrett the salesman and Todd the finance manager treated me with nothing but respect and both had a great sense of humor...i would recommend. ...both highly and suggest people go see them for the best ever experience. "

"They had responded and answered all of my questions.."

"He was great and very informative on the avalanche in question looking forward for other deals in the future."

"Great experience."

"They answered my questions promptly but I chose to purchase a different vehicle."

"Wonderful"

"They were pleasant , and informative"

"On a scale of 1-10, My experience was a ten."

"Most of the people were fine. I was very interested in a car. I had even given a token deposit to hold it as we tried to make a deal. We could not make a deal which is fine. They would not come down to fair market value (as per Nada guides and Kelly Blue Book). That is fine o do not fault them for wanting maximum profit. They play the usual back and forth games promising one monthly payment and always coming in slightly higher. Again that is fine they are trying to make money. When I decided to walk away things got worse. Their sales manager tried to charge me for their expenses (i did NOT sign any type of contract, I only told them I would look at their numbers). If I had been someone lacking the nerve to stand up to them they would have gladly kept the "100% refundable deposit". I did get it back but they forced me to drive out there the next day again for it. "

"Brian small did a great job and we will return and send people there."

"Jim is a great guy to work with! He was very helpful and just as pleasant to talk with. We would definitely buy a car from his family's business again. "

"We did not actually purchase a car at this location but were very close to doing so. The salesperson was very accommodating and even gave us his personal cell phone number. However the car we were interested in had some missing parts, which affected the asthetics of the vehicle, and that was a big turn-off. We were assured they would be replaced for us, of which we had no doubt, and we seriously considered the car. However, just as we decided to purchase the vehicle from Epsilon, we looked at one more car (XR model) on Car Gurus. We traveled to the location and the vehicle was in pristine condition by comparison - including new tires and NO missing parts. We decided to go with that purchase instead. We have only had the vehicle for about a week but we are happy with it so far."

"I was contacted the same day I made the inquiry and made an appointment to discuss different vehicles. They have been very helpful."

"Great experience!"

"Fast and courteous, extremely helpful."

"very Responsive gave me exactly what I asked for via e-mail and helped make our decision we just found a different car that met our needs closer to home"

"I had a call back within the hour. very good response"

"Experience was ok. Dealer was a bit unorganized in regards to what I asked for. They thought the car I inquired about was no longer on their lot and they also were not able to be at a price level of other dealers."