Dealerships near me (Chandler, OK)

The dealership’s responsiveness was commendable, but it felt like some of their response was canned; i.e., a standard reply that an automated system generated. And more than one person contacted me, which made for redundant communication that indicated they were not communicating with each other. They were respectful and seemed genuinely interested in helping me, and, all things considered, the vehicle appeared to be outstanding, including a good value. However, since my initial inquiry I had decided that I wanted to pursue a Premium Plus trim and moved on.

I inquired about a truck late at night and they responded first thing the next morning about setting up an appointment to see the truck. The problem is on my end, the truck is in Oklahoma and I live in Colorado.

Communication was horrible. After they ran numbers and I told them what I want they never responded back to me!!

If I could give no stars I would. Textbook dealer BS you hear about. I inquired through CarGurus and texted back and forth with a gentleman for an hour or so, booked my flight and went to bed. Texted and confirmed we were all set and boarded my plane. Fast forward through the 40 minute uber ride to the dealer where I find out ‘the truck must have just sold yesterday.’ Turns out who I’ve been texting is their ai response bot, who represents himself more as a salesperson and definitely never mentions he’s an ai assistant. The sales manager made an attempt to locate me another truck at various dealers, but at the end of the conversation it just became a ‘well this is unfortunate.’ Now I’m out $800 for two one way tickets and close to $200 for Ubers back and forth to okc, as well as a tank of fuel for my wife driving me back and forth to Dfw airport. No offer to reimburse, no offer to get me a ride back to the airport or cover some of the expenses, just this is unfortunate.

Best deal I ever got

Purchasing the car was a breeze! Friendly people and great prices.