Cadillac dealerships near me (Dallas, TX)

I had an extremely frustrating experience with Clay Cooley Cadillac. I scheduled an appointment to see a 2025 Cadillac CT5 and confirmed everything ahead of time, only to drive 50 miles to the dealership and be told the vehicle had already been sold. There was no courtesy call, text, or email to let me know it was no longer available before I made the trip. It feels like a complete disregard for a customer’s time and effort. Driving that far for nothing is unacceptable, especially when an appointment was confirmed. This experience showed a clear lack of communication and professionalism. If you’re considering this dealership, I would strongly recommend calling multiple times and getting written confirmation before making any kind of trip—otherwise, you may end up wasting your time like I did. Very disappointing customer service.

Nathan made this process for me so quick and easy!! Communication was amazing and he explained everything in detail. Paul greeted me and made me feel so welcomed. He showed me around the dealership and made sure I had everything I needed to feel comfortable.

James tried his best to offer me a great deal but I decided to buy local.

Great experience..the manager helped me to get the car and the sales person Cade was in touch with me through the whole process which took 2 days...they offered me financing options before I go to their office

We bought this car from Frank Kent Cadillac. Was a great experience.

Had a very pleasant experience