Buick dealerships near me (Sullivan, MO)

We were excited about a truck from here, but it was clear that they were going to slot in cost at any turn. In the 11th hours, they tried to sell us a $3850 warranty to recover a negotiated price, then tried to say it was not possible to pay outright for it, and that it would need to be financed, which is blatantly untrue.

Online buyers beware. I rarely write negative reviews but this experience got to me. On Friday I found a truck listed on CarGurus from this dealership. Checked their website to verify and it was listed for sale. I sent an email asking what the price was since none was listed aGarrett responded with the price. We quickly agree on a price that was okd by the sales manager and an nvoice was sent to me. Since I live in Ohio I advised them I'd fly in on Monday and drive it home. They requested $1,000 deposit to hold the truck which immediately sent. Garrett advised he received it and would see me on Monday. I then take Monday off work and buy a plane ticket. Saturday morning Garrett emails " bad news the truck was sold last week." But I have another truck I'd sell you for the same price....The days of a hand shake deal are long gone. Pretty sad if you ask me.

Staff was great and attentive, but we couldn’t agree on price. They’re entitled to that, but I wasn’t asking for much considering there’s usually a negotiation cost built in to the sales price.

Very nice People

Didn’t really agree with the trade in price

Dealer (Cyndi Wood) was very responsive and followed up even after disclosing the vehicle I was calling about had been sold.

tires needed to be replaced, large scratch on pass. door these issues should have be addressed before truck was put on sale lot...

Tim and bill make the whole experience easy thanks guys ……………