Buick dealerships near me (Festus, MO)

It was very easy and smooth process.

The team had great communication! I just ended up going in a different direction, surprisingly. I would recommend this dealership to those I know, and consider it in the future.

Took me 2 days to get all the details on the vehicle I was purchasing. The GM didn’t have the best attitude. Still bought the vehicle because it’s what I had been looking for but I doubt I would’ve went through with the process if it was for that.

Staff communication was great

The general manager call me and sent me an email say the car would be clean and waiting on me about two hours before my appointment that was a little over an hour away! When I got there they didn’t even know who I was or that I was coming! True sales rep said the Jeep sold the day before, she didn’t know why it was still posted on the website

Online buyers beware. I rarely write negative reviews but this experience got to me. On Friday I found a truck listed on CarGurus from this dealership. Checked their website to verify and it was listed for sale. I sent an email asking what the price was since none was listed aGarrett responded with the price. We quickly agree on a price that was okd by the sales manager and an nvoice was sent to me. Since I live in Ohio I advised them I'd fly in on Monday and drive it home. They requested $1,000 deposit to hold the truck which immediately sent. Garrett advised he received it and would see me on Monday. I then take Monday off work and buy a plane ticket. Saturday morning Garrett emails " bad news the truck was sold last week." But I have another truck I'd sell you for the same price....The days of a hand shake deal are long gone. Pretty sad if you ask me.

they were very helpful. im enjoying the truck very much.

Zack at Laura Buick GMC was an absolute pleasure to deal with. Very helpful, straight forward with all the questions I had, gave very detailed information, and was very friendly. By far, the best dealer experience I've had in a very long time. Just wish the truck I was looking at had sold to me instead of another. Either way, very pleasant experience overall.