Buick dealerships near me (Defiance, OH)

Sales associate was honest and seemed to care about me

Highly recommend!

These guys are awesome to work with. Well worth the drive. Thank you

So far so good we are in the process of finalizing the deal just a few more things that has to happen but my overall experience has been great. Can’t wait till the final hurdle to give a overall review.

I purchased the vehicle from out of state so there was already a little bit of hesitation on my part. But the dealership made it seamless. They were in constant communication, kept me updated on all facets of the purchase in the shipping process as well as the financial portion, and followed up throughout the entire process. I can definitely say that their customer service was top-notch.

They replied to my email inquiry, and I called by phone the next day and had to leave message. Left my number but never called back. They sent another e-mail but seems like an automated message. I'm looking at two other cars so I can't be spending a lot of time playing phone tag.

Unfortunately I tried for several days to buy this truck. My salesman finally called 8 days after my first attempt to let me know the truck was available. Not blaming Tom anymore but what a poor way to conduct business. Purchased a truck from another dealer in the meantime.