Buick dealerships near me (Charlton, MA)

My experience at Diamond Auto Group was very easy. There was a little wait time but overall the staff was friendly and helpful. The vehicle was in excellent condition and they made the whole process very easy. I definitely recommend them.

Initially was satisfactory, after purchase returned home to MA and realized no wheel lock "key' or tire jack kit. Obviously, salesman Dale Gaulin did NOT perform final check before delivery. Sales rep, Tim Strom suggested I return to RI but without these items was reluctant to make that trip. Tim has been very helpful making suggestions and sending a new wheel lock set and jack kit. With his help found Wakefield GMC dealer had full lock set "keys" and was able to remove "bad" locks and install new set. Only due to help from Tim has experience improved

The car was advertised with heated seats but did not have them. They offered $400 or to bring it back for aftermarket installation. I chose to have them installed myself so that I could make sure it was a quality installation. In my opinion they should pay my installation cost which will be way higher than $400. This wasn't my fault. Otherwise, everything was great.

I did appreciate the sales person however the dealer manager seemed snotty. Also I set an appt up for the next day to go back with my son and then they text me that afternoon and said they sold it.

Nicole was great there

these dealers all suck... they call you and call you, they email a thousand times, hound you to fill out their credit apps, and i'm always honest up front my credit sucks...but they go out their way to convince you they can get you approved then next thing you know... oh the car is sold or they ghost you.

Hi,This is the 4 vehicle I pick up from them .Good People there .5 star dealerships. I like to thank Danny my Sale man