Dealerships near me (Bolton, CT)

Sales person was knowledgeable patient, he allowed me to make my own informed decision, no pressure. It was a pleasure working with Ravi

I purchased a 2022 Dodge Charger Widebody from Shoreline Chrysler Dodge Jeep Ram and initially had a very good buying experience. The salesperson and sales manager were professional and tried to help when an issue came up. Unfortunately, after bringing the vehicle in under warranty, the dealership replaced the factory two-piece Brembo rotors with one-piece rotors, which is a downgrade from the original equipment the car came with. The most frustrating part was that there was no conversation with me before changing the configuration of the braking components. The sales manager did try to assist, but this ultimately appears to have been a management decision. Very disappointing experience after what started as a great purchase.

They were very responsive to my enquiry but I found another totally different vehicle elsewhere prior to being able to get up to Old Saybrook.

It was great

Prompt response

Thanks Dave for your incredible customer service.