BMW dealerships near me (Santa Rosa, CA)

Never received a response to call or email from dealership

I called inquiring about the color of a vehicle advertised on Car Gurus but they would not tell me. after almost a week, they said the vehicle was no longer available.

Was ready to purchase the vehicle, said they wouldn't sell to me because I was out of state. Feel like dealer held the car for someone internal. Not happy at all.

Willing to answer questions and send information about vehicle when asked but it is not standard practice as it is at a few other businesses (i packet)