BMW dealerships near me (Philadelphia, PA)

I submitted an online inquiry for an Audi Q8 and a sales rep (Romel) responded the same day, Saturday, Feb 14th. Initially the car was posted with no real pictures. I asked The rep Romel, on the phone, to send me pictures, he never did. Instead of sending me pictures, he sends me a car fax. I followed up on Wednesday, requesting an update and he informs me that the car was getting a safety check . I then followed up requesting a test drive on the vehicle, on Thursday, I received no response. I then called the dealership on Friday, requested a different rep, scheduled a test drive for 2:30 pm. The rep then tells me the car was sold at 1 pm that day. Terrible experience and waste of time.

Good people

Staff went above and beyond what was expected.

The staff was absolutely fantastic. This was the simplest vehicle purchase I’ve ever done. I was worried that I would arrive at the dealership and things would be different from what we agreed to on the phone. I drove 5 hours to the dealership and everything was exactly what we agreed to. They were awesome. I will definitely be returning for my next purchase!!

I had a great experience with purchasing this vehicle. Not only am I super happy with the car but also the price and how they treated me . I’m currently working a deal to get an x6m from them as well .

No response for the dealer