Dealerships near me (Altoona, IA)

Understood the possibilities... Helped complete the deal. Solid salesman, quality dealership.

The vehicle was sold the night before I was to arrive for the test drive. I traveled 3 hours from Lincoln, Nebraska. When I got there for my appointment, I was then informed the vehicle sold the night before. There was zero communication to myself from the dealership that the vehicle sold. I spent 6 hours of my day driving to and from the dealership and didn't get the vehicle I wanted.

Dealer responded promptly and was helpful relating vehicle details

Excellent customer care, was able to get me approved over the phone which made the process a lot easier and more convenient for me. Very happy I found this dealer and I highly recommend!

Helpful, knowledgeable.

Helpful, and knowledgeable staff members

Right on point.

Not willing to help me out in any way. They didn't seem to care if they sold me a vehicle or not. I sent several emails and I got no response from them except the same car dealer lingo. Like they could care less what I had to say

Pros: The individual I worked with (Mr. Pham) was congenial and extremely efficient. He was prepared for my arrival from out of town, and the car was ready for a test drive immediately. Cons: Some photos of the vehicle did not accurately reflect condition. The passenger door panel insert was actively crumbling, like many of these vehicles, but it was not shown. The rear bumper is definitely a replacement, is not primed or painted, and the photos did not clearly indicate it- oddly enough, the Carfax says it wasn't in an accident, but why the odd bumper? Their cars are sold as-is, and nothing about the car's rattles or poor suspension condition was available in the online listing. I still made the trade/purchase, so in the end it is a net positive transaction...at this time. I've become slightly concerned that the vehicle sustained some water/flood damage, and an attempt to mask that has taken place. I overheard 2 salesmen (not mine) mention the trade; they both giggled. A little sus

I was very impressed with the salesperson. They made more than a fair offer for my vehicle. I just decided to keep my vehicle for the time being. thanks