My phone pairs on my 2011 CTS but when I push the call button it says "using Onstar". How do I get it to use my phone?

Asked by dstucke Mar 14, 2017 at 08:49 AM about the 2011 Cadillac CTS 3.0L Performance RWD

Question type: Car Customization

I was "given" a 3 year free upgrade to OnStar by the dealership. After it was
installed my phone will pair, but when I push the call button it responds with
"calling, using OnStar". How do I use my phone?

1 Answer
188,475

Paul answered 7 years ago

YOU NEED TO TAKE IT BACK TO THE DEALER, THEY WILL NEED TO REPROGRAM IT !

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