Door keypad and key lock not working

120

Asked by Biggdogg69 Feb 05, 2016 at 01:20 PM about the 2003 Ford Expedition XLT FX4 Off-road 4WD

Question type: Maintenance & Repair

Trying to get into my vehicle and the keypad or
key door lock are not working

12 Answers

15,715

If I understand you correctly, the key turns but does not unlock the door. You know the keypad combination and it does not unlock the door. Is that correct? What about the key fob... does it work?

11 people found this helpful.
120

Yes i know the keypad combination but it isn't working . The key goes in the lock but it will not turn . And i don't have the key fob . I have had this vehicle for 5 years and it has never done this .

9 people found this helpful.
15,715

I only have a couple of ideas here. There is only a couple of reasons the key can't turn. 1. the lock to mechanism is broken or has come off. The fact that the key won't turn, I think the mechanism may be jammed OR someone has squirted superglue in the lock! 2. If no one has changed the code to the keypad, there is probably an open circuit to the wires. have you tried to press 3 after doing the combination? have you tried to lock the doors with the 7-8 keys? That would let you know if the pad has power to it. I'm not sure, but you should be able to get into it with a "slide bar" down the window. That will at least let you get inside the cab so you can trouble shoot it.

10 people found this helpful.
30

Were you able to figure out what the issue was? My 2005 Expedition is doing the same thing.

3 people found this helpful.
20

key fit in lock willnot unlocked dont have code for this vechile the remote will unlocked the door the key cant openthis door driver door

2 people found this helpful.
20

2001 ford expedition xlt remote open door lock the key will not open it turn still dont open with the key driver door

20

The key will open the door. The key pad will not unlock or lock the driver door.

2 people found this helpful.

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