do you resolve dispute between a used car dealer and a buyer?

I sympathize with your problem, I really do, but I don't know of anything we can do here on this forum. All we do is (try) helping folks with mechanical issues and opinions of cars. Keep after them, make sure they know you are not going to just 'go away' like they want. Maybe some of the other guys that frequent this forum will have some ideas

Good idea Tom http://www.toyota.com/owners/web/pages/login ...and create an account, lots of people use that website. Have your VIN # ready, and post your complaint

another used car/used car lot story- is anyone listening? on the other hand, why expect to go to a used car lot and get a 12 year old car with NO problems- or have a used car salesman who knows what he's talking about? C'mon- it's a USED CAR LOT- you are lucky- your antenna and sliding roof are inop- so many people have just had their used cars explode like a hummer over a land mine on the way home from the used car lot- OK that may be exaggerating, but not much- if you like the car, just get the antenna fixed- and stop expecting perfection in 10 year old cars from used car lots

you are absolutely correct on that, but before I make a deposit on this car, I specifically asked the salesman if everything is working properly since I travel 60 miles tothis area and I don't have time to check the car and I got an affirmative answer to that. since I am a very trusting person I took his word that the car is ok. that all there is to it.