2021 Mercedes-Benz CLA Reviews, Pricing & Specs

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$37,850 to $55,350

Original MSRP

7.7
of 10

expert review

5.0

avg user rating

(4 reviews)

Pros

  • Multiple powertrain options

  • Fun to drive

  • Impressive technology

Cons

  • Cramped back seat

  • Poor value for money

7.7
out of 10
expert review
Look & feel
9/10
Technology
9/10
Performance
8/10
Safety
8/10
Form & function
5/10
Cost-effectiveness
7/10
2021 Mercedes-Benz CLA-Class front three quarter view.

It may be small, but the CLA is worthy of the Mercedes-Benz badge.

The entry-level luxury car market has come a long way in the past decade. When upscale automakers first went downmarket, they tended to miss the mark and fail to reach the level of quality that buyers associate with their badges. But they have often come around and finally started producing compact cars with legitimate luxury credentials. One such comeback story is the 2021 Mercedes-Benz CLA-Class.

When the CLA was first introduced as a 2014 model, it did not live up to the Mercedez-Benz reputation for luxury. It was underpowered, had a harsh ride, and had a low-grade interior. That all changed with the arrival of its replacement for the 2020 model year. The coupe-like sedan was a significant improvement and it carries over to the 2021 model year. The current CLA has sharp styling, energetic performance, and a high-class interior that’s outfitted with an advanced user interface.

9/10

We call the CLA “coupe-like” because it is a four-door car with a rakish rear window. We refuse to call it an actual coupe because coupes have two doors and in these unsure times, some things are still sacred. Nonetheless, the CLA has a very sharp design that is more eye-catching than the affordable A-Class sedan it shares basic underpinnings with.

But the cabin is where the CLA really shines. It’s modern, functional, and elegant. The standard 7-inch digital instrument panel and 7-inch center touchscreen are combined in one continuous bezel that dominates two-thirds of the dash. Trims for the CLA class are CLA 250, AMG CLA 35, and AMG CLA 45. Standard features on the CLA 250 include dual-zone automatic climate control, remote start, synthetic leather upholstery, five USB ports, power-adjustable sport seats, and HD radio.

An available Premium Package upgrades the instrument panel and infotainment unit to larger 10.25-inch screens. It also adds satellite radio. The AMG CLA 35 and AMG CLA 45 feature all the equipment of the CLA 250, as well as the Premium Package.

George Kennedy
Published Jan 26, 2022 by George Kennedy
From open-wheel racecars to specialty off-road vehicles, George Kennedy has driven it all. A career automotive journalist, George has been a contributor, editor, and/or producer at some of the most respected publications and outlets, including Consumer Reports, the Boston Globe, Boston Magazine, Autoblog.com, Hemmings Classic Wheels, BoldRide.com, the Providence Journal, and WheelsTV.

User reviews for 2021 Mercedes-Benz CLA

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User rating:
by James C
Dec 18, 2024
Great car I’m so excited to have this car mileage is great …. The entertainment from the screens to the led lights are amazing …. Smooth when driving wouldn’t even know the car is on and such a great color I couldn’t ask for anything better thank you car gurus Dec 18, 2024
by Jeremy C
Jul 19, 2023
The vehicle is very fast and fun to drive Jul 19, 2023
by Anonymous
Jul 07, 2021
just bought the second same car....loved the first one and now have a new one...beautiful to look at and fun to drive with great gas mileage! No complaints at all!!Jul 07, 2021

2021 Mercedes-Benz CLA Pricing

Original MSRP
$37,850 to $55,350
Price range
$26,772 to $28,209
Average price on CG
$26,890
YoY price change
$28,209 to $26,890

Trims & specs

Air Conditioning

Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones

Airbags

Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags

Audio System

Antenna Type: element · Voice recognition audio system · Auxiliary audio input: iPod/iPhone integration · AM/FM radio · Total Number of Speakers: 8

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Electronic parking brake: auto off · Front brake diameter: 13.0 · Front brakes: ventilated disc · Rear brake diameter: 12.6 · Rear brakes: disc

Comfort Features

Armrests: rear center folding with pass-thru · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Steering wheel trim: leather

Convenience Features

Ambient lighting: color-adjustable · Cargo area power outlet: 12V · Center console: front console with armrest and storage · Cupholders: rear · Easy entry: power driver seat · Footwell lights: color-adjustable · Memorized settings: 3 driver · Multi-function remote: keyless entry · One-touch windows: 4 · Power outlet(s): USB-C rear · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Rear power outlet: 115V · Rear view camera: multi-view · Steering wheel: tilt and telescopic · Steering wheel mounted controls: paddle shifter · Storage: sunglasses holder · Vanity mirrors: dual illuminating

Driver Seat

Adjustable lumbar support: 4-way power · Power adjustments: 12

Drivetrain

Axle ratio: 3.46

Engine

Alternator: 115 amps · Battery: maintenance-free

Exterior Features

Door handle color: body-color · Exhaust: integrated exhaust · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black with chrome accents · Mirror color: body-color · Rear bumper color: body-color · Window trim: chrome

Headrests

Adjustable rear headrests: integrated headrests · Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Connected in-car apps: Google search · Infotainment: MBUX · Infotainment screen size: 7 in.

Instrumentation

Fuel economy display: range · Instrument cluster screen size: 7 in. · Warnings and reminders: maintenance reminder

Lights

Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: Auto on/off · Tail and brake lights: LED

Mirrors

Exterior mirrors: integrated turn signals · Inside rearview mirror: manual day/night

Passenger Seat

Power adjustments: 12

Rear Seats

Type: 40-20-40 split bench

Roof

Moonroof: power panoramic · Moonroof / Sunroof: power sunshade

Safety

Automatic emergency braking: front pedestrian · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: post-collision safety system · Pre-Collision Warning System: visual warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front and rear · Front seatbelts: 3-point · Seatbelt force limiters: front and rear · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat power adjustments: reclining · Front seat type: bucket · Passenger seat power adjustments: 4-way power lumbar · Rear seat folding: split · Upholstery: leatherette

Steering

Steering ratio: 14.4

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): rear

Telematics

Driver assistance app: roadside assistance · Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth · Smart device app compatibility: Mercedes me · Smart device app function: vehicle location · Wifi: hotspot compatible

Tires

Type: all season

Tires and Rims

Wheel type: aluminum alloy

Wheels

Wheel spokes: multi-spoke

Windows

Front wipers: variable intermittent · Power windows: with safety reverse

Air Conditioning

Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones

Airbags

Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags

Audio System

Antenna Type: element · Voice recognition audio system · USB auxiliary audio input · AM/FM radio · Total Number of Speakers: 8

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Electronic parking brake: auto off · Front brake diameter: 13.0 · Front brakes: ventilated disc · Rear brake diameter: 12.6 · Rear brakes: disc

Comfort Features

Armrests: rear center with cupholders · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Steering wheel trim: leather

Convenience Features

Ambient lighting: color-adjustable · Cargo area power outlet: 12V · Center console: front console with armrest and storage · Cupholders: rear · Easy entry: power driver seat · Footwell lights: color-adjustable · Memorized settings: 3 driver · Multi-function remote: trunk release · One-touch windows: 4 · Power outlet(s): 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: rear · Rear power outlet: 115V · Rear view camera: multi-view · Steering wheel: tilt and telescopic · Steering wheel mounted controls: paddle shifter · Storage: door pockets · Vanity mirrors: dual illuminating

Driver Seat

Adjustable lumbar support: 4-way power · Power adjustments: 12

Drivetrain

4WD Type: full time · Axle ratio: 3.46

Engine

Alternator: 115 amps · Battery: maintenance-free

Exterior Features

Door handle color: body-color · Exhaust: integrated exhaust · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black with chrome accents · Mirror color: body-color · Rear bumper color: body-color · Window trim: chrome

Headrests

Adjustable rear headrests: integrated headrests · Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Connected in-car apps: Google POIs · Infotainment: MBUX · Infotainment screen size: 7 in.

Instrumentation

Fuel economy display: range · Instrument cluster screen size: 7 in. · Warnings and reminders: maintenance reminder

Lights

Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: auto delay off · Tail and brake lights: LED

Mirrors

Exterior mirrors: power · Inside rearview mirror: manual day/night

Passenger Seat

Power adjustments: 12

Rear Seats

Type: 40-20-40 split bench

Roof

Moonroof: tilt/slide · Moonroof / Sunroof: power sunshade

Safety

Automatic emergency braking: front · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: door unlock · Pre-Collision Warning System: audible warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat power adjustments: reclining · Front seat type: bucket · Passenger seat power adjustments: reclining · Rear seat folding: split · Upholstery: leatherette

Steering

Steering ratio: 14.4

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): rear

Telematics

Driver assistance app: roadside assistance · Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth · Smart device app compatibility: Mercedes me · Smart device app function: engine start · Wifi: hotspot compatible

Tires

Type: all season

Tires and Rims

Wheel type: aluminum alloy

Wheels

Wheel spokes: multi-spoke

Windows

Front wipers: speed sensitive · Power windows: with safety reverse

Air Conditioning

Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones

Airbags

Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags

Audio System

Antenna Type: element · Voice recognition audio system · USB auxiliary audio input · HD radio · Total Number of Speakers: 8

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Electronic parking brake: auto off · Front brake diameter: 13.8 · Front brake width: 1.3 · Front brakes: ventilated disc · Rear brake diameter: 13.0 · Rear brake width: 0.9 · Rear brakes: ventilated disc

Comfort Features

Armrests: rear center with cupholders · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Foot pedal trim: stainless steel · Steering wheel trim: leather

Convenience Features

Ambient lighting: color-adjustable · Cargo area power outlet: 12V · Center console: front console with armrest and storage · Cupholders: front · Easy entry: power driver seat · Footwell lights: color-adjustable · Memorized settings: 3 driver · Multi-function remote: keyless entry with panic alarm · One-touch windows: 4 · Power outlet(s): USB-C rear · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Rear power outlet: 115V · Rear view camera: multi-view · Steering wheel: tilt and telescopic · Steering wheel mounted controls: phone · Storage: door pockets · Vanity mirrors: dual illuminating

Driver Seat

Adjustable lumbar support: 4-way power · Power adjustments: 12

Drivetrain

4WD Type: full time · Axle ratio: 3.46

Engine

Alternator: 115 amps · Battery: maintenance-free · Exhaust: performance

Exterior Features

Door handle color: body-color with chrome accents · Exhaust: dual exhaust tips · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black with chrome accents · Mirror color: body-color · Rear bumper color: body-color · Window trim: chrome

Headrests

Adjustable rear headrests: integrated headrests · Front headrests: integrated · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Connected in-car apps: Google search · Infotainment: MBUX · Infotainment screen size: 10.25 in.

Instrumentation

Fuel economy display: MPG · Instrument cluster screen size: 10.25 in. · Warnings and reminders: maintenance reminder

Lights

Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: Auto on/off · Tail and brake lights: LED

Mirrors

Exterior mirrors: power · Inside rearview mirror: manual day/night

Passenger Seat

Power adjustments: 12

Rear Seats

Type: 40-20-40 split bench

Roof

Moonroof: anti-trapping feature · Moonroof / Sunroof: power sunshade

Safety

Automatic emergency braking: front pedestrian · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: door unlock · Pre-Collision Warning System: audible warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front and rear · Seatbelt pretensioners: front and rear · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat power adjustments: reclining · Front seat type: sport bucket · Passenger seat power adjustments: 4-way power lumbar · Rear seat folding: split · Upholstery: contrast stitching

Suspension

Front Arm Type: lower control arms · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Front shock type: monotube · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Rear shock type: monotube · Stabilizer bar(s): rear

Telematics

Driver assistance app: roadside assistance · Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth · Smart device app compatibility: Mercedes me · Smart device app function: engine start · Wifi: hotspot compatible

Tires

Type: all season

Tires and Rims

Wheels: painted aluminum

Wheels

Wheel spokes: 5

Windows

Front wipers: speed sensitive · Power windows: with safety reverse

Air Conditioning

Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones

Airbags

Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags

Audio System

Antenna Type: element · Voice recognition audio system · USB auxiliary audio input · HD radio · Total Number of Speakers: 8

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Electronic parking brake: auto off · Front brake diameter: 13.8 · Front brake width: 1.3 · Front brakes: ventilated disc · Rear brake diameter: 13.0 · Rear brake width: 0.9 · Rear brakes: ventilated disc

Comfort Features

Armrests: rear center with cupholders · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Foot pedal trim: stainless steel · Steering wheel trim: leather

Convenience Features

Ambient lighting: color-adjustable · Cargo area power outlet: 12V · Center console: front console with armrest and storage · Cupholders: rear · Dimming rearview mirror: auto-dimming · Easy entry: power driver seat · Footwell lights: color-adjustable · Memorized settings: passenger seat · Multi-function remote: keyless entry with panic alarm · One-touch windows: 4 · Power outlet(s): 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: rear · Rear power outlet: 115V · Rear view camera: multi-view · Steering wheel: tilt and telescopic · Steering wheel mounted controls: audio · Storage: front seatback · Vanity mirrors: dual illuminating

Driver Seat

Adjustable lumbar support: 4-way power · Power adjustments: 12

Drivetrain

4WD Type: on demand · Axle ratio: 3.46

Engine

Alternator: 115 amps · Battery: maintenance-free · Exhaust: performance

Exterior Features

Door handle color: body-color with chrome accents · Exhaust: quad exhaust tips · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black with chrome accents · Mirror color: body-color · Rear bumper color: body-color · Rear trunk/liftgate: sensor-activated · Window trim: chrome

Headrests

Adjustable rear headrests: integrated headrests · Front headrests: integrated · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Connected in-car apps: Google search · Infotainment: MBUX · Infotainment screen size: 10.25 in.

Instrumentation

Fuel economy display: MPG · Instrument cluster screen size: 10.25 in. · Warnings and reminders: lamp failure

Lights

Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: auto delay off · Tail and brake lights: LED

Mirrors

Exterior mirrors: power

Passenger Seat

Power adjustments: 12

Rear Seats

Type: 40-20-40 split bench

Roof

Moonroof: one-touch open/close · Moonroof / Sunroof: power sunshade

Safety

Automatic emergency braking: front · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: post-collision safety system · Pre-Collision Warning System: visual warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat power adjustments: reclining · Front seat type: sport bucket · Passenger seat power adjustments: 4-way power lumbar · Rear seat folding: split · Upholstery: leatherette

Spare Tire

Kit: tire sealant

Suspension

Front Arm Type: lower control arms · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Front shock type: monotube · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Rear shock type: monotube · Stabilizer bar(s): rear

Telematics

Driver assistance app: roadside assistance · Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth · Smart device app compatibility: Mercedes me · Smart device app function: horn/light operation · Wifi: hotspot compatible

Tires

Type: performance

Tires and Rims

Wheel type: aluminum alloy

Wheels

Wheel spokes: 5

Windows

Front wipers: variable intermittent · Power windows: with safety reverse

See all trims (4)