2017 Mercedes-Benz CLA Reviews, Pricing & Specs
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The CLA-Class is one of the prettiest Mercedes-Benz sedans on sale—and the cheapest.
Remember the diamond-studded chain Rakim wore in the late '80s, the one with the Benz star dangling from his neck? The CLA is the modern equivalent of flashy jewelry, only with far more taste. This car’s chrome-toothed grille and oversize emblem are only the start to a positively beautiful profile. It’s so streamlined that Mercedes calls the CLA a “four-door coupe,” just as it does the bigger CLS. The frameless windows, set upon curves layered over creases over more curves and chrome, looks rich. An Audi A3 or BMW 2 Series is plain, boxy, and basically vanilla.
Even the taillights—redesigned along with the headlights, bumpers, and wheels for 2017—don’t illuminate in straight lines. They sway in thick bands from the fenders to the trunk. The CLA is so shapely our video crew took twice as long to suction the GoPro cameras to its body. It takes longer to get out of tighter jeans, too, but for anyone watching, it’s usually worth the wait.
Inside, the CLA equips one-piece front bucket seats with neck cutouts—the sort high-end sports cars use to attach five-point seatbelts—along with fixed rear outboard headrests. Each outboard position casts an LED glow around a passenger's neck, and after shutting off the engine, they can cycle among a dozen optional colors for no engineering purpose whatsoever. Circular vents rotate and twist to control air flow without any separate dials. The infotainment screen animates all sorts of vehicle controls, though its slap-on placement is a sore spot in a generally attractive interior. Our car’s Lunar Blue Metallic is new for 2017, and while it can appear black, sunlight reveals a royal, sparkly sheen. Paired with brown leather with contrast stitching and the Sport package’s 18-inch AMG wheels, the CLA is dressed to kill.
The CLA comes in two strengths: low and extreme. The CLA250 4Matic we tested comes with a 2.0-liter turbocharged inline four that makes 208 horsepower and 258 pound-feet of torque. It’s a front-wheel-drive car, like the GLA crossover this chassis is based upon, with optional 4Matic all-wheel drive. Either configuration sends power through a 7-speed dual-clutch automatic. This is the lowest-rated engine in the Mercedes lineup, and acceleration can be described only as decent. Shifts, however, are among the quickest of Mercedes' models, with the kind of crisp downshifting you’d expect in a manual (which, at its core, is how a dual-clutch transmission works). Our only gripe: It’s not very smooth in regular driving. You can always feel the gears change, which is exactly the opposite of how traditional Mercedes automatics work.
There’s enough thrust for driving around town, though this engine peters out quickly even with the Dynamic Select button engaged in Sport. That system modifies the throttle, transmission, steering, and suspension settings so you can find an appropriate level of aggression no matter how you feel each morning. Under acceleration, the CLA is obstinately loud and groaning. So is the AMG CLA45, except that car’s engine does so deliberately. With 375 horsepower, 350 pound-feet of torque, and an optional sport exhaust, the CLA45 rips and snorts its way through traffic; the high turbo boost presses your neck permanently against that pretty seat. There is a way to unlock more power from the CLA250’s engine: You must purchase the pricier C300.
Despite all that, the CLA250 shines in the turns. Steering feel is light yet faster to react than most Mercedes models. The suspension keeps this short-wheelbase car tucked and balanced, with none of the understeer (the tendency of a car, at its limit, to plow toward the outside of a curve) you feel in most front-wheel-drive cars. It’s a little too stiff at times, especially with the run-flat tires and our car’s optional adjustable dampers, yet on a back road this little Benz can hold its own against faster sports sedans. Brake performance and pedal feel are exemplary in their confidence and stopping power. At higher speeds, the CLA is every bit the German car—poised and locked, dead straight.
The CLA250 4Matic is EPA-rated at 23 mpg city/32 highway, while the front-wheel-drive version rates 24/36. We averaged 25 mpg over 545 miles, most of them on the highway. Larger, heavier cars with bigger engines have performed equally well or better in our testing.
As you can guess, passengers can’t spread out in the back of a CLA. Anyone over 5-foot-9 must slouch, knees against the front seat, neck craned. It’s not like that in any competitive cars, but here the marketing message of a “coupe” is a little too accurate. Material quality takes a dive, particularly when measured against other entry-level Mercedes models like the C-Class, which sells for just a few thousand more. Hard plastics, wood that feels like plastic, thin padding, and minimal noise insulation reveal themselves after you’ve admired the top-stitched dash and chrome switches.
Aside from that, the CLA’s controls are easy to use, with hard buttons for radio, navigation, radio presets, and other functions that don’t require wading through the central-mounted rotary knob for the COMAND infotainment system. The LCD within the instrument panel is also simple, and thankfully, these buttons and switches keep that fine Mercedes tactility we’ve come to expect. A 13-cubic-foot trunk is just fine for a car this size, plus the rear seats fold down in case you find yourself hauling sheetrock. Visibility is above average considering the slim glass openings, and it’s a remarkably easy car to park. The panoramic moonroof opens like a regular moonroof and will automatically slide the shade forward to eliminate glare from the glass portion that stays fixed. If it’s just you and one person, a CLA can work fine for longer journeys. But it’s not a true sedan.
An 8-inch infotainment screen is standard for 2017, and it's among the highest-res displays we’ve seen. While it’s not touch-sensitive, using the multi-axis rotary knob is simpler than it seems—and much easier than the newer COMAND systems in other Mercedes models that rely on a touchpad mounted over the same knob. A customizable home screen puts functions and other shortcuts right up front. Navigation includes real-time traffic info that can handily suggest detours, although the voice recognition still isn’t as fast or accurate as it should be. Telematics apps for remote vehicle unlocking and similar services are available right from the car, as is a built-in (and clunky) web browser. Configuring the CLA’s various options, say for lighting, brings an animated version of the car on screen and spins it around to highlight the desired function. The owner’s manual is integrated, too, and pops up in certain menus to quickly explain the car’s features (for example, what video formats the USB interface can play).
The Harman Kardon stereo was pleasantly punchy, and Bluetooth calls ring clear for both parties. With the Premium and Multimedia packages ($2,350 and $2,300, respectively), the CLA comes with everything you’d want to play with in a modern car—and does so competently. Push-button start with a proximity key, a foot-swiping gesture control to open the trunk, and auto-dimming mirrors are part of a $500 Convenience package. Naturally, our car had that option ticked. Optional LED headlights and taillights ($850) are a worthy upgrade over the standard halogen and incandescent bulbs.
User reviews for 2017 Mercedes-Benz CLA
Write a review2017 Mercedes-Benz CLA Pricing
Trims & specs
Air Conditioning
Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones
Airbags
Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags
Audio System
Antenna Type: mast · USB auxiliary audio input · Single disc in-Dash CD · MP3 player: CD MP3 Playback · HD radio · Satellite Radio: SiriusXM · Total Number of Speakers: 8
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.6 · Front brakes: ventilated disc · Rear brake diameter: 11.6 · Rear brakes: ventilated disc
Comfort Features
Armrests: rear center folding with storage and pass-thru · Center console trim: aluminium · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Steering wheel trim: leather
Convenience Features
Assist handle: rear · Center console: front console with armrest and storage · Cupholders: front · Memorized settings: steering wheel · Multi-function remote: trunk release · One-touch windows: 4 · Power outlet(s): 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Steering wheel: power tilt and telescopic · Steering wheel mounted controls: multi-function screen controls · Storage: front seatback · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: 4-way power · Power adjustments: 10
Drivetrain
Axle ratio: 4.13
Exterior Features
Door handle color: body-color · Exhaust: dual exhaust tips · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black · Mirror color: body-color · Rear bumper color: body-color · Window trim: chrome
Headrests
Adjustable rear headrests: integrated headrests · Front headrests: integrated · Number of front headrests: 2 · Number of rear headrests: 3
In Car Entertainment
Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: MPG · Warnings and reminders: low oil pressure
Lights
Exterior entry lights: security approach lamps · Headlights: auto delay off · Taillights: adaptive
Mirrors
Exterior mirrors: integrated turn signals · Inside rearview mirror: manual day/night
Passenger Seat
Power adjustments: 10
Rear Seats
Type: 60-40 split bench
Safety
Automatic emergency braking: front · Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: battery disconnect · Pre-Collision Warning System: audible warning · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front and rear · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point
Seats
Driver seat power adjustments: reclining · Front seat type: sport bucket · Passenger seat power adjustments: reclining · Rear seat folding: split · Upholstery: leatherette
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): front
Telematics
Driver assistance app: roadside assistance · Phone: hands free · Phone wireless data link: Bluetooth · Satellite communications: mbrace · Smart device app function: maintenance status
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Windows
Front wipers: rain sensing · Power windows: front
Air Conditioning
Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones
Airbags
Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags
Audio System
Antenna Type: diversity · Memory card slot auxiliary audio input · Single disc in-Dash CD · MP3 player: CD MP3 Playback · HD radio · Satellite Radio: SiriusXM · Total Number of Speakers: 8
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.6 · Front brakes: ventilated disc · Rear brake diameter: 11.6 · Rear brakes: ventilated disc
Comfort Features
Armrests: rear center folding with storage and pass-thru · Center console trim: aluminium · Dash trim: aluminum · Door trim: aluminum · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Steering wheel trim: leather
Convenience Features
Assist handle: rear · Center console: front console with armrest and storage · Cupholders: front · Memorized settings: passenger seat · Multi-function remote: trunk release · One-touch windows: 4 · Power outlet(s): 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Steering wheel: power tilt and telescopic · Steering wheel mounted controls: audio · Storage: door pockets · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: 4-way power · Power adjustments: 10
Drivetrain
4WD Type: full time · Axle ratio: 4.13 · Limited slip differential: center
Exterior Features
Door handle color: body-color · Exhaust: dual exhaust tips · Exhaust tip color: chrome · Front bumper color: body-color · Grille color: black · Mirror color: body-color · Rear bumper color: body-color · Window trim: chrome
Headrests
Adjustable rear headrests: integrated headrests · Front headrests: integrated · Number of front headrests: 2 · Number of rear headrests: 3
In Car Entertainment
Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: MPG · Warnings and reminders: maintenance reminder
Lights
Exterior entry lights: security approach lamps · Headlights: Auto on/off · Taillights: adaptive
Mirrors
Exterior mirrors: manual folding · Inside rearview mirror: manual day/night
Passenger Seat
Power adjustments: 10
Rear Seats
Type: 60-40 split bench
Safety
Automatic emergency braking: front · Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: rear · Impact sensor: fuel cut-off · Pre-Collision Warning System: audible warning · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front and rear · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point
Seats
Driver seat power adjustments: reclining · Front seat type: sport bucket · Passenger seat power adjustments: reclining · Rear seat folding: split · Upholstery: leatherette
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): front
Telematics
Driver assistance app: roadside assistance · Phone: hands free · Phone wireless data link: Bluetooth · Satellite communications: mbrace · Smart device app function: horn/light operation
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Windows
Front wipers: speed sensitive · Power windows: front
Air Conditioning
Active charcoal air filtration · Automatic climate control front air conditioning · Dual front air conditioning zones
Airbags
Dual front airbags · Dual front knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags
Audio System
Antenna Type: diversity · Auxiliary audio input: iPod/iPhone integration · Single disc in-Dash CD · MP3 player: CD MP3 Playback · HD radio · Satellite Radio: SiriusXM · Total Number of Speakers: 8
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 13.8 · Front brakes: ventilated disc · Rear brake diameter: 13.0 · Rear brakes: ventilated disc
Comfort Features
Armrests: rear center folding with storage and pass-thru · Center console trim: simulated carbon fiber · Dash trim: simulated carbon fiber · Door trim: simulated carbon fiber · Floor Mat Material: carpet · Floor Material: carpet · Floor Mats: front · Foot pedal trim: aluminum · Steering wheel trim: leather
Convenience Features
Assist handle: front · Center console: front console with armrest and storage · Cupholders: front · Memorized settings: passenger seat · Multi-function remote: trunk release · One-touch windows: 4 · Power outlet(s): 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Steering wheel: power tilt and telescopic · Steering wheel mounted controls: paddle shifter · Storage: front seatback · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: 4-way power · Power adjustments: 8
Drivetrain
4WD Type: full time · Axle ratio: 2.44 · Limited slip differential: center
Exterior Features
Door handle color: body-color · Exhaust: quad exhaust tips · Exhaust tip color: black · Front bumper color: body-color · Grille color: black · Mirror color: body-color · Rear bumper color: body-color · Rear spoiler: lip · Rear spoiler color: body-color · Window trim: black
Headrests
Adjustable rear headrests: integrated headrests · Front headrests: integrated · Number of front headrests: 2 · Number of rear headrests: 3
In Car Entertainment
Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: MPG · Warnings and reminders: coolant temperature warning
Lights
Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: auto delay off · Tail and brake lights: LED · Taillights: adaptive
Mirrors
Exterior mirrors: integrated turn signals · Inside rearview mirror: manual day/night
Passenger Seat
Power adjustments: 8
Rear Seats
Type: 60-40 split bench
Safety
Automatic emergency braking: front · Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: fuel cut-off · Pre-Collision Warning System: visual warning · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point
Seats
Driver seat power adjustments: reclining · Front seat type: sport bucket · Passenger seat power adjustments: reclining · Rear seat folding: split · Upholstery: leatherette
Spare Tire
Kit: tire sealant
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): front
Telematics
Driver assistance app: roadside assistance · Phone: hands free · Phone wireless data link: Bluetooth · Satellite communications: mbrace · Smart device app function: horn/light operation
Tires
Type: performance
Tires and Rims
Wheel type: aluminum alloy
Windows
Front wipers: rain sensing · Power windows: front
