Ford EcoSport nuevos en venta en Scranton, PA

They never quoted me a price via email, wanted me to come in or call.

Great...Very professional wonderful and helpful information exchanged ..I haven't made a purchase yet but I appreciate the time that they spent with me..

This car was posted at 16,990 on both Car Guru & Fette site when i went to see was given higher payment but no one stated what msrp they were using so I passed and the next day requested a total sales price to look for private financing. Never got reply, then i notice price had been raise to current 20495. Called as original contact for quote but she quota another car I had looked at. This was clearly bait and switch. Bought another car from an honest dealer

Very responsive. Great interaction when asked details.

Treated courteously and well by all

Replied immediately. Still negotiating

Got rite back to but vehicle was sold. Thanks

The salesman, Ken Davis, was very good to deal with, very helpful and understanding of our needs. Everyone at this dealership was great to work with. I would recommend them to anyone.

Was contacted right away and told the availability of the vehicles I had looked at!

Nice salesman

Great service

Great experience with all involved with my purchase. Car was nice and clean for delivery and I love it.

Dan salesman very professional, but he did not want to negotiate price.

Awesome dealership and customer service is incredible

Very responsive but didn't make my finalist list due to better deals elsewhere. There's a lot of great deals to choose from these days. Holland was however, at the top of their game with responding to me as a prospective customer.

the dealer was very accommodating however my priorities have changed.

A very courteous dealership.

I sent in my email for info. The lady Teresa sent me the link for the credit app and never got back to me. The truck was sold the next day

Great place to buy a quality car

They provide a quick response. They gave me some basic information and explained some problems. I requested more information and pictures. They responded and said more pictures would be posted soon. I am still waiting for the pictures and and more information and have not heard from them in several days.

Dan was my salesman, he was friendly and knowledgeable. Dennis was the finance guy. Did pressure me to buy additional coverage. Overall it was a good experience.

Contact and follow up was very reasonable!

Great dealership, lamont was fantastic. I just wasn't ready to buy due to medical issues

They went above and beyond

the Ram pictured was not the as posted. It had all black trim. The salesperson was very friendly and extremely helpful. Would have purchased if trim matched.

Good

Responsive and courteous but ultimately couldn’t get the deal done

Stay away from this dealership. They setup an appointment with me after the truck I was coming to look at was sold. Wasted two hours of my time driving out to see a vehicle that wasn’t even available anymore.

It was a great experience and I was provided with great help!

Very satisfied with my salesperson ( Alicia) very attentive to my inquiry and provided comprehensive follow-up to questions and process in getting me thru the doors. The day resulted in a purchase of a vehicle I will be happy with in the years to come. I highly recommend this Dealership when considering a purchase of any type of vehicle.

The car that was listed should have never been on the website. We got details from Chapman about the car, but neglected to include major rust damage. When we arrived we were told the car shouldn't have been up for sale and was headed to auction. Complete waste of our time.

associate for the dealership was very helpful

They communicated with me. And everything went well with our talks. But when I was getting ready to head to the dealership they raised the price on the car taking it from a good deal to an over priced deal.

They were very prompt getting back to me and quite helpful.

Scheduled to look at the vehicle and it sold hours before I went to look. Quick response letting mem know.

Wouldn’t give me a price over the phone

A positive experience from the time I walked in the staff was courteous and pleasant and the car buying experience was great.

Ashley, Steve and everyone at Chapman Auto Group where awesome super helpful and friendly would use them again when looking in the future

They sold the tacoma to someone else while we were literally in the process of finalizing the paperwork!!!

The sales team were prompt with the paperwork and ensured every detail was handled.

Good

Although the car was beautiful and staff was super responsive, it didn’t have the specs for which I am looking. But the service was awesome and friendly.

They never quoted me a price via email, wanted me to come in or call.

Great...Very professional wonderful and helpful information exchanged ..I haven't made a purchase yet but I appreciate the time that they spent with me..