Schumacher at North Palm Beach

3720 Northlake Boulevard
Palm Beach Gardens, FL 33403
Mapa e indicaciones

Ventas: (561) 220-4940 Servicio: (844) 814-1543

Hoy 12:00 P M - 5:00 P M (Cerrado ahora)
Mostrar horas de atención

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Ver Concesionario

Schumacher at North Palm Beach

12 reviews
Hoy 12:00 P M - 5:00 P M (Cerrado ahora)
3720 Northlake Boulevard
Palm Beach Gardens, FL 33403

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
3 dic. 2019
After agreeing on purchase price and additional fees with Manager over the phone and while on Site, I was ready to close the deal on an used 2019 Chevy Tahoe (5K miles) with a $20K down payment. I asked for no surprises and was expecting full transparency. After waiting for almost 3 hours, signed all required documents and credit approved, there were 3 additional fees that were not disclosed. Two of them I was willing to let go ($25 - $50)...Not a big deal considering the $60K+ purchase that I’m about to make. Right when I’m about to sign final purchase agreement with the Finance Manager, I noticed an additional $995 fee for “Premium Package” added. This is not something that I requested additionally, this was something that had already been done to the vehicle in the past and it should had been part of the purchase price...You would think so, but that wasn’t the case. Oh well, long story short... Unfortunately, I end up walking away from the deal due to this.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 nov. 2019
The contract with this dealership was short and sweet. The vehicle had just arrived and they had not had time yet to process the vehicle. No selling price or pictures.. They probably should not have posted the vehicle until they had determined a price and had taken pictures. Nevertheless, they emailed pictures and price the following day. There was no follow-up communication from the dealership after I told then I felt the price was too high compared to other similar Vehicles being offered (I gave 2 examples).
¿Te resultó útil este(a) review? | No
8 oct. 2019
The dealer was very accommodating to our requests and showed a desire to sell us this car. The salesman was very helpful in getting the deal done.
¿Te resultó útil este(a) review? | No
15 ago. 2019
they are very consistent in calling. We bought somewhere else.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 ago. 2019
Very responsive.
¿Te resultó útil este(a) review? | No
21 jul. 2019
I bought from another dealer but I found the folks at Schumacher friendly and helpful.
¿Te resultó útil este(a) review? | No
20 jun. 2019
Friendly and helpful
¿Te resultó útil este(a) review? | No
19 nov. 2018
Were very prompt
¿Te resultó útil este(a) review? | No
17 ene. 2019
Respuesta del concesionario actual:
Thank you for your 5-star rating and comments. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
27 sep. 2018
I appreciate the help
¿Te resultó útil este(a) review? | No
8 oct. 2018
Respuesta del concesionario actual:
Becky, thank you for your positive 5-star review. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
12 jun. 2018
Sales department contracted me immediately. I’m still in contact with them. I love working with this company. Very professional.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 oct. 2018
Respuesta del concesionario actual:
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
22 may. 2018
Helpful and pleasant
¿Te resultó útil este(a) review? | No
8 oct. 2018
Respuesta del concesionario actual:
Bob, it is good to know that you had a pleasant and helpful experience at Schumacher Auto. We look forward to seeing you again! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
21 feb. 2018
I received the automated responses from both Benjamin and Marjorie at the dealer. I replied to both by email and voice mail to no avail. I also left a message for another gentleman called John I believe, whom I was told was over the dealership, explaining the situation and reiterating my interest and was also ignored. If I was the owner I would like to be made aware of the zero service and quasi insulting lack of feedback from his staff. Thanks for the opportunity to vent and allow this company to fix their system so that others might be better treated in the future, they might actually sell more cars!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 ago. 2017
Very helpful
¿Te resultó útil este(a) review? | No
8 oct. 2018
Respuesta del concesionario actual:
Thank you for your positive review Glenn, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
18 ago. 2017
Very polite and respectful with email information.
¿Te resultó útil este(a) review? | No
26 nov. 2016
I'm happy with the car and the deal I got, but it took over five hours to get out of the dealership, and their service was a little shaky. I'll cut them a break since it was a weekend and they were pretty busy, but it could have went smoother. The Chevy Volt I bought was "172 point certified" but during my test drive it was apparent that it needed a front end alignment, which makes me wonder about the other 171 points they "inspected". They did do the front end alignment while I waited, but this should have been done when it was inspected. They lost the charging cord and had to scramble around for one, but they ended up giving me a new one so that was worth the wait. The detailing took over an hour, but it was a competent job. The car wouldn't communicate with the key fob when I tried to start it, so once again the salesman had to scramble around since apparently they didn't have a spare 2032 battery in the entire dealership. I think I caught them on a bad day, but I'm really happy with the car so far!
¿Te resultó útil este(a) review? | No
16 oct. 2016
They were nice, was in contact with them several times. Unfortunately the car I was most interested in was misrepresented with manual trans.
¿Te resultó útil este(a) review? | No
19 ago. 2016
Good!
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 jul. 2013
The agent di a good job of contacting me right away. Then she never followed up with me.
¿Te resultó útil este(a) review? | No
8 nov. 2012
Great service, it was a pleasure doing business with Art.
¿Te resultó útil este(a) review? | No
19 sep. 2012
Followed up with me and was a very professional
¿Te resultó útil este(a) review? | No