Robbins Nissan

18711 Highway 59 N
Humble, TX 77338
Mapa e indicaciones

Ventas: (281) 957-6381 Servicio: (855) 216-3326

Hoy 9:00 A M - 9:00 P M (Abierto ahora)
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Ver Concesionario

Robbins Nissan

16 reviews
Hoy 9:00 A M - 9:00 P M (Abierto ahora)
18711 Highway 59 N
Humble, TX 77338

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
30 dic. 2019
I was so close to buying a vehicle with this dealership until it was time to review the final contract. Not only did they not sell me the vehicle because I refuse to let them swindle me out of money paying the hidden fee that I know for a fact as a consumer I did not have to pay, but the try to slick and make me pay for the advantage fee TWICE when I told them initially that I didn't want it. They added in my contract twice. They were surprised that I know what fees I didnt have to pay and immediately terminated the sale to me because I refused to scammed. Despicable.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 ene. 2020
Respuesta del concesionario actual:
Alafia, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to Carissa at (281) 446-3181 at your earliest convenience and we will do our best to resolve this with you.
Regards,
Robbins Nissan
23 nov. 2019
Wonderful experience. Sales persons were not pushy. Bobby was very knowledgeable and helpful.
¿Te resultó útil este(a) review? | No
26 nov. 2019
Respuesta del concesionario actual:
We are very happy to hear that Bobby provided you with such a positive experience! I will ensure he is acknowledged for the exceptional customer service he provided you during your purchase. Thank you for choosing Robbins Nissan and we look forward to assisting you in the future for all of your vehicle needs.
3 ago. 2019
Very upfront about their business. Won’t waste your time with hidden fees
¿Te resultó útil este(a) review? | No
15 ago. 2019
Respuesta del concesionario actual:
Byron, thank you for sharing your positive experience! We strive to provide all of our customers with a transparent, hassle-free experience and we are happy to hear that we achieved that during your visit. Thanks again for allowing us the opportunity to earn your business and we look forward to assisting you with all of your future vehicle needs. Until next time, take care!
8 jul. 2019
They were trying to get me to buy a protection package that I did not want or need. Their attitude was take it or leave it. Not a good way to do business. I ended up buying from another dealership.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 jul. 2019
Respuesta del concesionario actual:
Hi Fe, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Carissa at (281) 446-3181. Thank you for your time and we look forward to hearing from you.
6 may. 2019
Stopped by this dealer, salesman did a great job. If they get the right truck for me, I will consider purchasing from their dealer.
¿Te resultó útil este(a) review? | No
14 may. 2019
Respuesta del concesionario actual:
We appreciate your positive review about your recent experience with us! We would love the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help!
20 mar. 2019
It was a great experience just to be there.
¿Te resultó útil este(a) review? | No
14 may. 2019
Respuesta del concesionario actual:
Hi Dominique, we are very happy to have provided you with such a positive experience! We look forward to seeing you in the future for all of your vehicle needs.
21 ene. 2019
good experience. no back and forth.
¿Te resultó útil este(a) review? | No
14 may. 2019
Respuesta del concesionario actual:
We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Please let us know if you need anything at all.
16 ene. 2019
I made an appointment to go see this vehicle 5 days in advance and when I arrived they couldnt't find the car. About an hour of waiting for them to find it, it turns out it wasn't even at the dealership. So I made an appointment for the following Monday at 11. When Monday came, they called me at 10:40 (20 minutes before my appointment) to tell me the car wouldn't be ready until 2pm. I live an hour away....I was already almost there. Needless to say, I won't be continuing business with them
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 may. 2019
Respuesta del concesionario actual:
Hi Renae, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (281) 446-3181 so we can work towards a resolution.
4 oct. 2018
Good experience, knowledgeable salesperson.
¿Te resultó útil este(a) review? | No
6 jun. 2019
Respuesta del concesionario actual:
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan!
6 sep. 2018
Awesome dealership! Not only did I buy it, but I got it at a better price then I asked for! I've never had a good experience trying to buy a used vehicle until now. My salesman, Charles J and the finance guy Morgan B treated me great and both did exactly what they said they would do.
¿Te resultó útil este(a) review? | No
6 jun. 2019
Respuesta del concesionario actual:
Hi Scott, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Robbins Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
24 jul. 2018
Good morning everyone I'm seeing this message 5 o'clock in the morning they are very nice people good service good Bart good cars
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 jun. 2019
Respuesta del concesionario actual:
Hi Hazem, thank you so much for your positive comments about Robbins Nissan!
11 jul. 2018
While we did not buy a car from Robbins Nissan this time we have purchased in the past, loved their follow up with us, and will purchase from them in the future
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 jun. 2019
Respuesta del concesionario actual:
Jennifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Robbins Nissan. We hope to be of service to you again in the future.
Best wishes,
Robbins Nissan
11 jul. 2018
Called bk quick
¿Te resultó útil este(a) review? | No
6 jun. 2019
Respuesta del concesionario actual:
Sameka, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan!
16 abr. 2018
Robbins had a quick responsive reply. Sadly, the Boxster did not have the options I am needing.
¿Te resultó útil este(a) review? | No
13 abr. 2018
Contacted me to inform me the vehicle was sold.
¿Te resultó útil este(a) review? | No
7 mar. 2018
The sales person called so many times, it was TOO MUCH !!!
¿Te resultó útil este(a) review? | No
16 ene. 2018
Set up an appointment and confirmed that the vehicle i was interested in was still available. I arrived to find that the person I was supposed to meet wasn't at work that day and the vehicle was sold a week earlier. When I questioned the sales person I was then told it sold that morning. Of course, they had a much newer model available and it was almost double the price
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 oct. 2017
I ended up buying new at this dealership. These guy got a good deal done.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 sep. 2017
The dealer lost its ac in building so it was hot the sales man got up went to get a water for himself and didn't even offer one. Then test drive 15 Yukon and the ac in the truck was working for a couple of mins but then started cutting in and out and they said they would not fix it. They would sell it to someone that doesn't notice it. Then they called me and said they sent it to service to fix the truck so I called service to verify what was wrong with the truck and they told me they never sent them the truck. So they just lied.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 jul. 2017
Contacted me right away thank y'all
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 jul. 2017
Their response was immediate however we hav put our decision on hold.
A 0 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 jul. 2017
vehicle advertised as 150,001 miles, actually 169,000 miles not in good shape no negotiation of price, while I was discussing price and what I found wrong with vehicle, another salesman told my salesman the vehicle had been sold. my salesman called me a couple days later, and told me the other salesman had lied because he thought he was going to get a sale and did not want my salesman to sell the vehicle. turned out my salesman took my condition concerns to the dealership service department, along with what concerned the other prospective buyer and management decided they did not want the dealership name on it and finally sent it to the auction. . Note: salesman is still watching for a similar vehicle that will fit my needs .
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 may. 2017
Brandon was excellent in attitude, professionalism, and service. We didn't wind up purchasing the vehicle.
A 5 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 ene. 2017
The salesman flat out lied to me. He said they spent $1000 on new tires that was not true. Very unprofessional. I drove 192 miles to buy the truck,no new tires. will never do business with them. sad,sad,sad.
A 10 de cada 11 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 oct. 2016
My salesman, Mike Flores, is outstanding to deal with. He is still looking for the vehicle that I want. He was extremely helpful, not a high pressure salesperson, and very easy to deal with. I have never dealt with Robbins, but he made dealing with Robbins Nissan a pleasure. I did not buy the vehicle because it was not exactly what we were looking for, but he made the experience great. I will highly recommend Mike Flores to all my friends.
A 7 de cada 7 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 sep. 2016
Fast call back and was very pleasant!
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 ago. 2016
Raul was super helpful
¿Te resultó útil este(a) review? | No
21 jul. 2016
Very sad that after I replied to everything and filled out all the paperwork, no one told me whether I was approved for the car. I should have called or text the salesperson but the ball was in their court.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 jul. 2016
Very prompt and courteous
¿Te resultó útil este(a) review? | No
23 jun. 2016
The agent was very forthcoming and available to answer any and all questions.
¿Te resultó útil este(a) review? | No
24 dic. 2014
After calling the dealer and having scheduled a test drive, I drove 2 hours to see the vehicle I was interested in. Once I arrived they told me the vehicle was already sold a few days ago! Waste of money and time for me! Believe they only wanted to get me on the lot to try and sell other cars. Would not recommend.
¿Te resultó útil este(a) review? | No
2 dic. 2014
Quickly responded to online enquiry, but I didn't purchase the vehicle.
¿Te resultó útil este(a) review? | No
17 nov. 2014
Good
¿Te resultó útil este(a) review? | No
12 nov. 2014
Great business look forward to doing business with them
¿Te resultó útil este(a) review? | No
27 sep. 2014
5 STAR CAR LOT! Very happy with Robbin's Nissan Small town family owned, Big city discount prices
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 jul. 2014
I was contacted by email only, BUT the representative was professional & responsive Satisfied
¿Te resultó útil este(a) review? | No
2 jul. 2014
good
¿Te resultó útil este(a) review? | No
29 may. 2014
Robbins Nissan would not honor the internet price displayed on TrueCar unless we agreed to buy the additional extended car warranty. When we declined it, Robbins would not sell us the car.
¿Te resultó útil este(a) review? | No
23 may. 2014
Salesman was too pushy.
¿Te resultó útil este(a) review? | No
27 abr. 2014
Great service!!
¿Te resultó útil este(a) review? | No
25 abr. 2014
Responded right away
¿Te resultó útil este(a) review? | No
17 abr. 2014
Professional and nice to work with
¿Te resultó útil este(a) review? | No
5 ene. 2014
Bait and Switch experts. Don't believe the internet prices- after all the "additionals" you're looking at a price that could be $4-5K higher. The sales guys all but admitted that their posted prices are BS and are all about getting you in the door. Out of principal we took our business elsewhere even after they gave us a competitive price. Very untrustworthy group IMO.
¿Te resultó útil este(a) review? | No
22 may. 2013
We had a problem in that our clear, paid off title to the trade-in veh. had been sent to us and then misplaced. No one told us we needed to go to DMV in order to clear the title. So when I went to get clear title, I could not. Dealer demanded $1,000.00 deposit until acceptable title is delivered to them. Not bueno.
¿Te resultó útil este(a) review? | No
28 feb. 2013
Robbins Nissan responded promptly to my request for information regarding the car i was exploring to buy. However, i decided to buy a different brand of car and did not pursue Robbins Nissan any further.
¿Te resultó útil este(a) review? | No
28 oct. 2012
Prompt response to inquiries, courteous, answered all questions. Did not purchase car here.
¿Te resultó útil este(a) review? | No