Imperial Toyota

Good people. Fast service.

I looked at GMC Terrain And it was rotted And they were telling me that it was fine Didn’t even bother to show me any other cars in the lot

Yuri was very helpful. Spent a great deal of time explaining car, business, paper work,etc..pick car monday, hope to pit 500 miles on it, this week. Traffic made the trip apronlem, but dealship was great.

Amazing

Great buying experience, happy and helpful stuff!

Great phone support experience. Not the best car buying experience since I was a first time buyer.

Awesome people who are honest and won’t waste your time.

The best dealership experience I have had and I didn't buy a vehicle yet. The crew and management are AWESOME.

I did go to the dealership, found a truck closer to home but they responded to all my questions and followed up.

Awesome experience! they responded to me immediately and I met with them the next day. I met with Jim who was very helpful. They made my car buying process a breeze, I was in and out of there within a couple of hours. I would definitely buy from them again.

Very quick to respond

Very responsive and helpful to my inqueries.

They were excellent! I was able to go back and forth with someone from the dealership to make sure they knew exactly what I needed and our price point before we drove an hour to check out the car. When I got to the dealership, they not only kept to the offer they made but offered us more for our trade-in. It made the experience so easy!

Responded quickly and efficiently. Have followed up a few times with updates. Very professional.

Nice dealer

They were prompt and helpful. They were not willing to negotiate the price because they said they have to be competitive in their listings to get a response. I did purchase the vehicle because it did seem to be a fair price.

Honest ..great deal...friendly people..easiest purchase I have ever had

Overall great experience!

Richard H. the sales rep was amazing an very helpful and knowledgeable about the vehicle! The Manager was also very nice

Omg GREAT experience my sales rep Dave went out of his way to help me when i needed It not too many dealers out there like him so glad i went There !!! Thanx Dave for everything i really Appreciate you !!!!

Yes they responded after they upped the price and then the day after that it was marked sold

Very prompt response and helpful sales woman

Was excited to see this car and we set up an appointment and confirmed it twice. Even let them know that my hour and a half drive was taking longer than I thought so I might be a little late. We stayed in touch through email on the way up. Confirmed timing a half hour before our arrival time. I was told no problem if traffic was causing a delay. I was told the car would be pulled out in front for us. All was in order until we got there. Arrived, it looked great. Sat down with the salesman to learn that it was sold and an email was sent 15 minutes before our arrival to notify me. Really!? I do not check my email every five minutes while driving and was told a half hour out that the car would be out front for us. A horrible waste of gas and time. They did offer to compensate for the gas. We will see.

Christine, Will and Austin are top notch. Go buy a car or truck from them. From start to finish #1.

Awesome people to work with. It took 10min to come to agreement on a deal!

I was told the vehicle was available and told them that I would be driving an hour out there. I get there and they said the vehicle was sold. I would never go back.

Good experience.

Sales associate was very professional. Unfortunately their trade in values were extremely low. I did not purchase a vehicle from the dealership for that reason

Excellent dealer, they helped me get approved for my finance with my Vehicle. Really recommend this place to my friends and family.

The vehicle was under agreement but the response to my question was prompt and helpful

I in fact bought this from them . Kaitlin was my sales person she was great all my question were answered

Great service

He kept in contact with me when I was in the process of buying a car.

The Vehicle that I went to look at had a strong odor of smoke, though it was priced well, that detail was never mentioned. The staff/salesmen were very knowledgeable and helpful in showing me many other options including a new lease program for 2018 Tacoma's. I was given an offer I couldn't refuse and decided to go forward with a new 2018 Tacoma TRD Sport. I was very satisfied with my purchase even though there were some complications and set backs during the process, they made it right by upgrading me to the premium model. They really do care about customer satisfaction and are not the typical pushy salesmen that confuse you with numbers or make you purchase something out of your range. Ask for Chris!

Working with the dealership to purchase the car was a fine, but when they delivered the car, the driver parked too close to the curb and scratched one of the $1100 rims. I didn't notice until I got home and immediately contacted the dealership. They didn't care and said they would not do anything about it. Very disappointing.

Hany, Will, Jeff and their coworkers were all friendly and accommodating. The follow up was amazing and they genuinely care about their customers!

It was Ok, they wasted very little of my time as the specific vehicle I came to look at was put on hold by a couple about an hour before I got there. They did show it to me and it was everything the said it was in there description. My loss for not acting sooner.

The salesman Jamie was friendly, informative and Made the whole process very pleasant. I will recommend him definitely

Girlfriend bought her CRV there. Good deal and friendly salesman. Slight delay with title besides that a good experience. Will be telling friends and neighbors to go there.

Great!!

They contacted me back right away and invited me down for a test drive. When I arrived I was attended to right away and test drive the car within minutes. Being a Toyota dealership and the car a Chevy the salesman was very honest about his lack of knowledge about the car. He researched any questions he couldn’t answer and within an hour a deal was made. No pressure and no surprises or nonsense. I had a number that I was holding firm with and he was able to make it work. I would highly recommend DCH Toyota and would highly recommend Jamie MacDonald my salesman. Great guy and a great dealership.

Very helpful experience and they made the all process easy for me.

Excellent - they responded and we visited their showroom for a couple of test drives. Waiting on a couple additional test drives to make a final decision.

Chris Ladd did an excellent job explaining the vehicle itself as well as the financial options. I would highly re DCH

Dealership was very responsive. My salesman Hany was friendly, helpful and not at all pushy. I will return to buy when my lease is up.

Worst dealer. Drove 2 hours to look at a car after I spoke with them. When I arrived, the salesperson and I looked for the vehicle for 45min. Then another person offered to help, the sales manager and blew me off to the original salesperson. After another person helped us by offering to drive us around the lot. When he drove up to us another employee parked right in front of him blocking the road. He was asked to move and the employee said back up down the driveway and go around the other way. After looking for a while again we went inside to ask again where the vehicle was. They had the keys and title but could not find the car. After a while the salesperson asked if it went to the auction. The manager did not know but then called the auction place and found it was indeed there. They just said to me oh well. They did not offer to make a deal on another car...just oh well. I stopped buying vehicles there 5 years ago because of the poor management and thought I would give them another try. I guess they still have poor management. I wasted a day off and no vehicle.

Will from DCH Toyota of Milford was very responsive following my inquiry. On attendance to view the car Chris Ladd was very helpful in demonstrating the car and following through the sale.

There sales service sucks. I have a hard time reaching the sales manger and left a message with someone for him to call me and left him a voicemail and I didn’t receive a call back. I’ve never had such a problem with an out of state dealership as I had with this one. Finally I told them to keep the truck.

Allwent well. Very happy with deal.

i ask a question and never got a answer, all they wanted me to do was come in and meet the manager and than they could talk, i just ask a question and could not get any answers

Very professional

Dealer was very responsive to my initial contact. I was contacted right away. They were very professional and courteous, and would do business with them if they had, had exactly what I was looking for. They were great!!!

Great experience

Excellent. Bought the car